Customer Service Representative (Open for Undergraduates)

Client Profile : A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry.

Position : Customer Service Representative

Industry : BPO Company

Salary : Php20,000 – Php25,000

Location : BGC Taguig, City | Clark Pampanga | Alabang, Muntinlupa

Schedule : Shifting Schedule

Work Set up : Work on site

Benefits :

✨ Government mandated Benefits

✨ HMO

✨ 13th month pay

✨ Sick Leave Credits

✨ Vacation Leave Credits

Job Requirements :

✨ Bachelor’s Degree Holder

✨Open for Undergraduates

✨At least 1 year of work experience as Customer Service Representative in BPO industry

✨ Willing to work on site

✨Amenable to work at shifting schedule

Job Responsibilities :

✨ Handling inbound and outbound calls, messages and email

✨ Assisting customers with product and service inquiries

✨ Develop and maintain strong relationships with customers and clients

✨ Managing and resolving escalations by coordinating with teams

✨ Developing and Maintaining high customer satisfactions

Recruitment Process : Online and Face to Face

✨ Initial interview

✨ Final interview

✨ JOB OFFER