Business Insights Analyst Intern

About TaskUs : TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Business Analyst Intern role with TaskUs

You will play a crucial supporting role within the Business Analysis team, focused primarily on administrative tasks, documentation, and research to ensure smooth operations and functional reliability of our tools and processes. This position offers a hands-on opportunity to learn the fundamentals of business analysis, system support, and operational efficiency within a corporate environment. The intern will assist Business Analysts (BAs) in managing workflows, maintaining critical resources, and contributing to ongoing projects.

Our Internship Program aims to provide practical experience for college-level students / individuals in a professional environment while strengthening their foundational in recruitment and HR processes learned in their field of study at university. Our focal intention is to provide a meaningful learning experience to be confident in career exploration and potential full-time employment post graduation.

Key Responsibilities :

• Assist BAs in tracking project progress, scheduling meetings, and organizing critical project documentation.
• Support the administrative aspects of functional tools (e.g., Ticketing systems, internal documentations) used by the BA team
• Help coordinate communication and documentation exchange between the Business and the Developers.
• Assist in drafting, editing, and formatting various project documents, including meeting minutes, process flows, user guides, and functional specifications.
• Ensure existing functional and administrative documentation is accurate, up-to-date, and organized within designated repositories.
• Help design and standardize templates for internal use, such as requirements gathering forms and status report formats.
• Conduct research on industry best practices, new system functionalities, and potential tool enhancements as directed by BAs.
• Assist BAs with basic data gathering and validation tasks related to system enhancements or process audits.
• Help prepare simple reports and presentations to summarize research findings or project status for management review.
• Log and monitor entry-level support issues or enhancement requests under the guidance of a BA.
• Assist in compiling and organizing materials for user training sessions.

Required Qualifications

Education / Certifications :

Work Location / Work Schedule / Travel :

How We Partner To Protect You : TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI : In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .