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Senior Protection Assistant
Senior Protection AssistantUnited Nations High Commissioner for Refugees • Manila, Luzon, Philippines
Senior Protection Assistant

Senior Protection Assistant

United Nations High Commissioner for Refugees • Manila, Luzon, Philippines
30+ days ago
Job description

Deadline for Applications

November 15 2025

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

UNOPS LICA5

Target Start Date

Terms of Reference

General Background and Operational Context

Under the mandate entrusted by the UN General Assembly UNHCR is the UN agency tasked to work with States to protect and assist in finding durable solutions for asylum seekers refugees and stateless persons. As a State Party to the Refugee and Stateless Conventions the Philippines has a generally favorable protection environment for asylum seekers refugees and stateless persons. UNHCR in the Philippines works with authorities duty bearers other stakeholders and the people it works with and for to ensure that asylum seekers refugees stateless persons and populations at risk of statelessness have access to protection mechanisms assistance and services and durable solutions that would allow them to rebuild their lives in safety and dignity.

Functional State inter-agency mechanisms utilizing a whole-of-government approach as well as assistance from complementary service providers have allowed for continued access of People with and for whom UNHCR works to protective services. Moreover the political will of the Philippine Government and interest of other stakeholders such as CSOs and the academe also provide opportunities to ensure a protective environment for People with and for whom UNHCR works. While the Philippines has a generally favourable protection environment for refugees asylum-seekers stateless persons or those at risk of statelessness and IDPs issues around access to asylum documentation and coordination access to services and information local integration and meaningful community participation safety and security and access to viable and sustainable solutions continue to prevent the enjoyment of the rights among the People with and for whom UNHCR works.

Given these developments UNHCR is expected to continuously provide technical support to the Philippine Government in upholding its commitment to the Refugee and Statelessness Conventions. The incumbent will be expected to provide support to the teams activities. The Senior Protection Assistant provides quality timely and effective protection support to refugees asylum-seekers persons who are stateless or at risk of statelessness and IDPs and identifies opportunities to mainstream protection methodologies and safeguards in operational responses.

The Senior Protection Assistant plays a key role in developing a comprehensive protection strategy and liaising with local authorities and partners on protection issues particularly those related to access to asylum at ports of entry and detention facilities as guided by the supervisor. The incumbent ensures that refugees asylum-seekers stateless persons or those at risk of statelessness and internally displaced persons (IDPs) are actively involved in decisions affecting their rights and solutions to their challenges by fostering strong relationships with communities local authorities and protection partners. Additionally the role involves monitoring protection standards and operational practices to ensure alignment with international norms while providing functional support to information management and programme staff. Prior experience with the United Nations or other international humanitarian organizations is desirable. The General Protection Assistant is also expected to support reinstated activities related to statelessness and contribute to policy-related responsibilities including coordination efforts on ASEAN-related matters.

Purpose and Scope of Assignment

Given these developments UNHCR is expected to continuously provide technical support to the Philippine Government in upholding its commitment to the Refugee and Statelessness Conventions. The incumbent will be expected to provide support to the teams activities. The Senior Protection Assistant provides quality timely and effective protection support to refugees asylum-seekers persons who are stateless or at risk of statelessness and IDPs and identifies opportunities to mainstream protection methodologies and safeguards in operational responses.

The Senior Protection Assistant plays a key role in developing a comprehensive protection strategy and liaising with local authorities and partners on protection issues particularly those related to access to asylum at ports of entry and detention facilities as guided by the supervisor. The incumbent ensures that refugees asylum-seekers stateless persons or those at risk of statelessness and internally displaced persons (IDPs) are actively involved in decisions affecting their rights and solutions to their challenges by fostering strong relationships with communities local authorities and protection partners. Additionally the role involves monitoring protection standards and operational practices to ensure alignment with international norms while providing functional support to information management and programme staff. Prior experience with the United Nations or other international humanitarian organizations is desirable. The General Protection Assistant is also expected to support reinstated activities related to statelessness and contribute to policy-related responsibilities including coordination efforts on ASEAN-related matters.

Duties and Responsibilities

  • Ensure consistent application of international and national laws as well as UN / UNHCR and IASC policies standards and codes of conduct.
  • Provide protection counselling to refugees asylum-seekers persons who are stateless or at risk of statelessness and IDPs and coordinate with authorities for issuance of personal and legal documentation.
  • Close monitoring of protection concerns of asylum seekers at ports of entry and in detention facilities.
  • Referral of accelerated cases to relevant agencies and facilitation of asylum seekers access to courts and administrative or judicial remedies
  • Support protection-related Age Gender and Diversity (AGD) programming with implementing and operational partners.
  • Conduct initial interviews and gather information to support eligibility assessments durable solutions and social needs evaluations.
  • Contribute to efforts aimed at preventing and reducing statelessness including active support for UNHCR-led initiatives on birth registration and activities related to the implementation and awareness of foundling law.
  • Monitor and implement Standard Operating Procedures (SOPs) for protection and solutions activities.
  • Engage in individual case management including Sexual and Gender-Based Violence (SGBV) and child protection cases; monitor and report incidents such as refoulement and expulsion.
  • Assist in identifying and facilitating durable solutions including voluntary repatriation local integration and resettlement.
  • Draft reports routine correspondence update databases and compile statistics within the Area of Responsibility (AoR).
  • Collect data and other information relevant to UNHCR and report to the supervisor accordingly.
  • Keep regular contacts with local authorities and project partners as requested by supervisor.
  • In coordination with project partners assist in the reception registration and provision of assistance to stateless persons and populations at risk of statelessness.
  • Liaise with local authority counterparts partners and the populations we work for and with.
  • Participate in initiatives to capacitate authorities relevant institutions and NGOs to strengthen national protection related legislation and procedures.
  • Take part in advocacy activities to ensure inclusion and meaningful participation of the populations we work for and with.
  • Contribute to initiatives that strengthen national and local protection capacities.
  • Ensure integrity and accountability in protection service delivery by project partners.
  • Perform other related duties as required.

Monitoring and Progress Controls

The position will be reporting to the Assistant Administrative Officer for overall supervision and guidance.

Qualifications and Experience

Education

For G5 - 2 years relevant experience with High School Diploma; or 1-year relevant work experience with Bachelor or equivalent or higher.

A high school or university education in community development political science social work international relations law or any other subject that relates to the post.

Desirable Qualifications

Prior experience with the United Nations or other international humanitarian organizations is desirable.

At least 12 years of relevant experience in protection-related work especially with refugees asylum seekers or stateless persons. Experience with UNHCR or its partners is a strong asset.

Experience and background in Philippine law particularly in areas relevant to asylum immigration or human rights.

Functional Skills

IT-Computer Literacy

PR-Protection-related guidelines standards and indicators

PR-Refugee Protection Principles and Framework

Key Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Analytical Thinking

Planning and Organizing

Stakeholder Management

Language Requirements

For General Service jobs : Knowledge of English and / or UN working language of the duty station if not English.

No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and / or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application interview processing or any other fees).

UNHCR strongly encourages qualified female applicants for this position.

UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender nationality and culture. All applications will be treated with the strictest confidentiality.

UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector Generals Office (IGO) at through the online complain form at or by confidential fax : .

Standard Job Description

Required Languages

Desired Languages

Tagalog

English

Additional Qualifications

Skills

Education

Bachelors High school diploma

Certifications

Work Experience

Other information

This position doesnt require a functional clearance

Remote

No

Required Experience :

Senior IC

Key Skills

Accounting And Auditing,Heavy Machinery,ABB,BPO,Claims,Asic

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Senior Protection Assistant • Manila, Luzon, Philippines

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