Talent.com
This job offer is not available in your country.
Collection Specialist

Collection Specialist

Seidotech Solutions Corp.Clark Freeport Zone, Pampanga, Pampanga, PH
27 days ago
Job description

About the Role

We are seeking a highly motivated and detail-oriented Accounts Receivable Analyst to join

our Finance team. This is a critical, full-time, fully remote role reporting directly to the

Collections Manager. You will be responsible for managing past-due accounts, securing

payments, resolving billing disputes, and reconciling discrepancies.

If you are a problem-solver who excels at building strong relationships and thrives in a fast-

paced environment, you will be a key player in our growing company.

Your Responsibilities

  • Collections Management : Proactively manage a portfolio of past-due accounts,

prioritizing based on aging and impact.

  • Customer Relations : Serve as the primary point of contact for customers, handling

    • inquiries, resolving billing issues, and fostering positive relationships through

    professional and empathetic communication.

  • Analysis & Reconciliation : Analyze aging trends, credit balances, and payment

    • discrepancies to ensure accuracy and identify opportunities for process improvement.

  • Dispute Resolution : Investigate and resolve billing disputes and discrepancies

    • efficiently and effectively.

  • Collaboration : Work closely with Account Managers and other internal teams to

    • address customer issues and facilitate timely payments.

    Your Needed Skills and Experience

  • Experience : At least 3 years of B2B collections experience.
  • Technical Skills : Proficiency with MS Office and Excel. Hands-on experience with

    • NetSuite and ConnectWise is a big plus. Experience with RingCentral is also a plus.

  • Communication : Exceptional written and verbal communication skills for clear and

    • professional interaction with both customers and internal stakeholders.

  • Organizational Prowess : A proven ability to manage multiple priorities and

    • consistently meet deadlines in a fast-paced environment.

  • Problem-Solving : A keen eye for detail to spot discrepancies, paired with a proactive,

    • problem-solving mindset to investigate and resolve issues from start to finish.

    Create a job alert for this search

    Collection Specialist • Clark Freeport Zone, Pampanga, Pampanga, PH