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Technical Support Representative - Client Care Agent

BPO Sapient NCRValenzuela, National Capital Region, PH

1 day ago

Job description

Easy and Fast One-day hiring process and earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative - Tech Support Specialist in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities :

Provide technical support and troubleshoot hardware, software, or network issues
Assist customers with product setup, installation, and usage guidance
Escalate complex technical problems to specialized teams when necessary
Document customer interactions and solutions accurately in the system
Meet performance goals for resolution time, customer satisfaction, and call quality

Qualifications :

High school diploma or equivalent

Strong communication skills with a clear and patient approach

Basic technical knowledge of hardware, software, or networking

Computer literate with good troubleshooting and multitasking abilities

Ability to assist customers effectively in a fast-paced, tech-driven environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!

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Technical Support Representative • Valenzuela, National Capital Region, PH