Multilingual Helpdesk Technician - RussianStefanini • Pasay, Philippines
Multilingual Helpdesk Technician - Russian
Stefanini • Pasay, Philippines
11 days ago
Job descriptionBachelor's degree or vocational in IT-related courses is a plus. Minimum of completed two (2) years in college or has finished a Diploma / Certificate course. Required skill(s) : Basic hardware knowledgeBasic software knowledgeBasic networking Average written and spoken communication skills in one or more languages including but not limited to English and Russian. Able and willing to take several calls a day when necessary. Familiarity and good working knowledge in PC hardware and software troubleshooting. Prior Software Application support (e.g. Outlook, etc.) experience is a plus. Prior BPO experience in Technical Support is a plus.
Job Description
Details :
- Provide restorative or maintenance actions to resolve end-user problems
- Able to resolve account specific technical, customer, end-user issues
- Responds to end-user problems based on standard procedures
- Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately
Job Requirements Details :
#LI-GA1, #LI-HYBRID
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Multilingual Helpdesk Technician Russian • Pasay, Philippines
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