Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here :
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.
FUNCTIONAL OVERVIEW :
Employee Relations
- Represents company on Labor related cases
- Serves termination notices
Facilitate exit procedure for resigned and terminated employee
Processes employee separation documentationProcesses and routes clearancePrepares last pay requestConducts exit interview and submit summary of exit interviewReleases exit documentation
Last payPrepares Release Waiver & Quit ClaimPrepares Certificate of EmploymentCoordinates with HR-Timekeeping & Payroll for Certificate ofContribution (SSS, Pag-ibig & PhilHealth)2316Counseling, grievance and discipline for all staff
Conducts investigation on complaints and grievancesFacilitates the resolution of any employee relations problemsCounsel employee regarding work, family or personal problemsHandles grievances of the employees, in a sensible mannerPrepares and issues disciplinary action memorandumAccount Management
Conducts regular site visits for off-site accounts
Brings pay slips, documents, etc. to offsite accountsTakes note on offsite concerns and discusses concerns to HRHead for immediate actionConducts Focus Group Discussions, as neededParticipates in meetings that involve a range of issues as needed and / or assigned (e.g.personnel actions, regulatory requirements, actions involving outside agencies, interdepartmental needs, collective bargaining, etc.)Performance Management
Ensure timely communication / execution / completion of the Performance Management Process
Distribution of performance evaluation formsRecords performance evaluation resultsComputes performance ratingsMaintains performance evaluation tracking system
Tracks and monitors performance evaluationPrepares employment documentation
RegularizationPersonnel Action Memo (PAM)Compensation and Benefits Administration
Administers both government-mandated and company-initiated benefits which includes government and company loansEnsures that all benefits administered are consistent to the employees’ corresponding status and levelMaintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustmentsHandles HR Information System and 201 filesEmployee Engagement
Works with rest of HR team on company eventsConducts new hire orientationRecords and Reports Management
Prepares monthly and yearend reports on terminations, transfers, promotions, disciplinary action and other information requiredPrepare reports on complaints, counseling, grievances, surveys and other ad hoc tasksOthers
Performs miscellaneous clerical functions and special projects as assignedPerforms general office support functions and assists personnel as necessaryIn the absence of HR Head, handles issues and inquiries and supply authorized information to employees related to Employee relationsOther duties as assignedPERSONAL SKILLS & QUALITIES
Flawless integrity, with orientation towards compliance and people managementExcellent English communication skills, both written and verbalStrong business acumen, with an entrepreneurial mindsetExcellent time management skills with a strong sense of urgencyHigh energy, team orientatedExcellent management / organizational skillsPrecise, accurate, attention to detail a mustHigh learning aptitude with the ability to work unsupervisedConfident to practice responsible transparency at all timesMust demonstrate initiative and a ‘can do’ attitude – solutions-oriented and resultsFocusedQUALIFICATIONS & EXPERIENCE
Minimum of 8 years’ experience in Human Resources operationsExtensive experience in PH labor lawsExperience in the outsourcing / offshore staff solutions industriesMust have an entrepreneurial mindset – accountable for recommendations and decisions, and a good understanding of commercial approachesStrong preference towards documentation and experience in document management is requiredDegree qualified, preferably Psychology or Behavioral Sciences relatedWilling to work on a night-shift (10 : 00PM to 7 : 00AM), in OrtigasWilling to work on a hybrid setup (3 days onsite, 2 days work from home)