Job Description
This is a remote position.
Schedule :
- Mondays to Fridays, 3 : 00 pm to 7 : 00 pm Eastern timezone (20 hrs / week, 4 hrs / day)
Responsibilities :
Handle customer service inquiries via email, WhatsApp, and phone calls from current and prospective studentsConduct Zoom calls with potential students to explain program details, differences between offerings, and expected outcomesProvide detailed explanations of why comprehensive programs differ from one-day courses and their long-term benefitsSupport students with general inquiries about login procedures, scheduling, and program logisticsManage both inbound sales conversations and customer service requests as a hybrid roleCommunicate with an international student base across multiple time zonesAssist with the rollout and explanation of new, premium educational programsRequirements
Excellent English communication skills with minimal accentComfortable and confident conducting video calls via Zoom, if neededExperience in both customer service and sales rolesAbility to explain complex educational programs and their value propositionsFamiliarity with CRM systems and ability to learn new software quicklyStrong interpersonal skills for working with women seeking personal developmentBenefits
Independent Contractor Perks :
Permanent work from homeImmediate hiringSteady freelance jobPlease note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.
ZR_29849_JOB
Requirements
Excellent English communication skills with minimal accent Comfortable and confident conducting video calls via Zoom, if needed Experience in both customer service and sales roles Ability to explain complex educational programs and their value propositions Familiarity with CRM systems and ability to learn new software quickly Strong interpersonal skills for working with women seeking personal development