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Administrative Assistant - E-commerce Support

Administrative Assistant - E-commerce Support

BruntWorkManila, 00, ph
30+ days ago
Job type
  • Quick Apply
Job description

Job Description

This is a remote position.

Schedule :

  • 20 hours per week (4 hours per day)
  • Flexible scheduling with preferred 9am start time
  • Client Timezone : Australian Eastern Time (AEST)

Scope :

  • Supporting two e-commerce businesses : online hiking store and outdoor gear brand
  • Customer service focus with backend administrative support
  • No phone calls required - email and system-based work only
  • Flexible scheduling as long as daily tasks are completed
  • Opportunity for growth as businesses expand
  • Responsibilities :

  • Manage and respond to customer emails for two e-commerce brands (approximately 20 emails per day total)
  • Handle warranty inquiries and order issues for customers
  • Process purchase orders with suppliers using existing software systems
  • Perform basic Shopify backend tasks including order management, cancellations, and edits
  • Maintain organized email communication through Outlook
  • Support general administrative tasks as needed across both business operations
  • Requirements :

  • Strong written communication skills for customer email responses
  • Administrative assistant experience preferred
  • Ability to learn and navigate e-commerce platforms and purchase order software
  • Attention to detail for order management and warranty processing
  • Reliable internet connection and computer setup
  • Availability to work Australian business hours (9am start time preferred)
  • Self-motivated and able to work independently
  • Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work-from-home
  • Immediate hiring
  • ZR_28524_JOB

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    Administrative Assistant • Manila, 00, ph