Store Manager

The Store Manager ensures that all team members understand their roles, executes brand directions, and maintains a high level of customer satisfaction.The role requires a strategic approach to integrating various departments such as marketing, merchandising, operations, and visual merchandising to achieve business objectives.

Sales and Business Objectives :

• Focus on achieving store sales targets and business growth.
• Plan and set sales targets for each floor and brand, cascading numbers to store supervisors.
• Spot and close partnerships within the group
• Analyze inventory against sales targets and request merchandise as needed.
• Report sales performance and analyze factors affecting sales periods.
• Integrate marketing, merchandising, operations, and visual merchandising strategies into a cohesive effort.
• Set timelines and milestones for timely execution of deliverables.Operational Efficiency :
• Implement expense control measures and develop utility schedules.
• Provide optimum manpower schedules to minimize overtime.
• Prioritize essential repairs and maintenance.
• Review and approve manpower plotting and scheduling.
• Coordinate with SBU ops and VM for store-specific visual merchandising directions.Policy Implementation and Compliance :
• Implement all brand policies, procedures, guidelines, andpromotions.
• Monitor quality of implementation and document progress.
• Ensure staff compliance and alignment with brand standards.Inventory Management :
• Monitor store inventory levels to maintain healthy stock levels.
• Ensure physical and virtual inventory tally at all times.- Execute policies on inventory variances and losses, ensuring follow-through actions.Performance Monitoring :
• Monitor daily reports for sales performance and inventory levels.
• Conduct and discuss store checklists with staff for consistent understanding and implementation.Customer Service :
• Address customer needs and ensure a high level of customer satisfaction at all times.Leadership and Support :
• Oversee and guide all departments and personnel in operational and sales activities.
• Ensure that staff are fully supported with training, information, and performance understanding.

Job Qualifications

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