Learning Management System Administrator (Temporary) Philippines

Your potential has a place here with TTEC’s award-winning employment experience. As a Learning Management System Administrator (Temporary) working remotely in The Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in The Philippines says it all!

What You’ll Do

Looking for an opportunity to manage the operational logistics of our Learning Management System (LMS)? As a TTEC LMS Administrator, you will manage the operational logistics of our Learning Management System (LMS), ensuring accurate learner assignments, course tracking, and system support. You’ll collaborate with instructional designers and facilitators to maintain learning paths, support audits, and ensure a seamless learning experience.

During a Typical Day, You’ll

• Course & Program Assignment Assign courses and learning programs to individuals or groups.Manage bulk enrollments and group creation.Ensure naming conventions and learning track integrity.
• Learning Track Maintenance Create and update learning paths and sequences.Configure prerequisites and course dependencies.
• Reporting & Data Management Generate and distribute completion reports and progress metrics.Support internal audits by organizing LMS data and content.
• Technical Support Provide first-line support for LMS-related inquiries.Escalate complex issues to IT or vendor support.
• Documentation & SOPs Maintain LMS procedures and submit updates to Knowledge Management (KM).Partner with KM to create and revise SOPs.
• Cross-functional Collaboration Work with the Learning Systems team and vendors to implement LMS enhancements.Maintain Confluence resource pages and support content updates.

What You Bring to the Role

What You Can Expect

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