We are a fast‑growing Canadian e‑commerce company specializing in health and dietary supplements. Our mission is to provide high‑quality products that improve the wellness of our customers. We are looking for a smart, proactive, and detail‑oriented Operations Manager to help streamline operations, support the Project Manager, and oversee cross‑departmental tasks.
Key Responsibilities :
- Oversee daily operations across multiple departments (marketing, logistics, customer service, and product management)
- Ensure all tasks and projects are completed on time and meet quality standards
- Support the Project Manager by tracking project progress, identifying bottlenecks, and providing actionable insights
- Conduct operational analysis, prepare reports, and present findings to management
- Develop and implement process improvements to increase efficiency and productivity
- Delegate tasks effectively, ensuring accountability within teams
- Monitor KPIs and maintain operational excellence across all departments
- Assist in recruiting, training, and mentoring team members when needed
Required Skills and Qualifications :
Proven experience in operations management, project coordination, or similar rolesStrong task management and organizational skillsAnalytical mindset with the ability to interpret data and generate actionable reportsExcellent communication and interpersonal skillsHighly proactive, detail‑oriented, and capable of managing multiple priorities simultaneouslyTech‑savvy : familiar with project management tools (Notion & AI tools), Excel / Google Sheets, and e‑commerce operationsAbility to work independently and take initiative in a fast‑paced environmentPreferred Qualifications :
Experience in e‑commerce or retail operationsKnowledge of supply chain or logistics managementLeadership experience managing cross‑functional teamsWhy Join Us :
Be part of a growing Canadian e‑commerce brandWork remotely with a flexible scheduleOpportunity to take ownership and make a real impact on company operationsCollaborative and supportive team environment#J-18808-Ljbffr