IT Manager (47824) - Ermita, Manila

Required Experience :

Education

Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, or related field.

Master’s Degree or IT certifications (e.g., CompTIA, Cisco, Microsoft, ITIL) is an advantage.

Experience

Minimum of 5 years of progressive IT experience, with at least 2 years in a supervisory or managerial role.

Strong background in network administration, system security, and IT infrastructure management.

Experience in logistics, trucking, or manufacturing industry preferred.

Technical Skills

Proficiency in LAN / WAN, Windows and Linux servers, database management, and cloud platforms.

Knowledge of ERP systems, GPS tracking systems, and cybersecurity tools.

Strong troubleshooting, problem-solving, and project management skills.

Familiar with data backup, system recovery, and cybersecurity frameworks.

Core Competencies

Strategic thinker with excellent planning and organizational skills.

Effective leadership and people management abilities.

Strong communication and coordination across departments.

High integrity, confidentiality, and attention to detail.

Ability to work under pressure and deliver timely results.

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RESPONSIBILITIES :

A. IT Operations and Infrastructure

Oversee the installation, configuration, and maintenance of computer hardware, software, networks, and servers.

Ensure network stability, data security, and system availability at all times.

Manage backups, data recovery, and disaster recovery plans.

Monitor and maintain email systems, CCTV, GPS tracking systems, and internal communication tools.

B. Systems Administration and Support

Supervise daily technical support operations, ensuring quick response to IT-related issues.

Evaluate and implement new technologies or software that improve efficiency.

Maintain and update company databases, ERP, and accounting systems in coordination with concerned departments.

Oversee inventory and maintenance of IT equipment and peripherals.

C. Cybersecurity and Compliance

Implement and enforce IT policies, data protection protocols, and access controls.

Conduct regular security assessments and ensure antivirus and firewall systems are updated.

Protect confidential company and client information from unauthorized access or cyber threats.

Ensure compliance with data privacy laws (e.g., Data Privacy Act of 2012).

D. Planning and Budgeting

Develop and manage the IT budget, including purchases, licenses, and maintenance costs.

Prepare and present IT improvement plans and reports to management.

Ensure cost-effective use of technology resources.

E. Leadership and Coordination

Lead and mentor IT staff; assign tasks, evaluate performance, and provide training.

Coordinate with all departments to assess and support their technology needs.

Liaise with external vendors, service providers, and consultants for IT solutions.