Customer Service & Social Media Marketing Associate

BruntWorkREMOTE, 00, ph

18 days ago

Job type

Quick Apply

Job description

Job Description

This is a remote position.

Schedule :

Monday, Tuesday, Friday 8am - 5pm PST with 1 hour lunch
Wednesday & Thursday 10am- 6pm PST with 1 hour lunch

Client Timezone : PST

Job Description

You’ll be the vital first point of contact for customers while building the company’s digital presence through engaging social media content. This dynamic role combines excellent customer service with creative marketing, where every interaction matters and your performance directly impacts company growth. You’ll play a crucial role in converting inquiries into qualified leads while managing varying call volumes and creating content that resonates with the audience.

Responsibilities :

Handle incoming phone calls from residential customers and property management companies

Respond promptly to text messages and emails with professional, helpful communication

Schedule services using multiple platforms and customer management systems

Create and post engaging content across social media platforms

Convert customer inquiries into qualified leads through effective communication

Manage social media presence and engage with followers

Adapt to varying daily call volumes and seasonal business fluctuations

Maintain accurate records and follow up on customer interactions

Requirements :

Strong verbal and written communication skills for phone, email, and text interactions

Experience in customer service with focus on lead generation and conversion

Basic social media marketing skills and content creation abilities

Ability to multitask effectively between customer service and marketing duties

Proficiency with scheduling platforms and customer management systems

Bonus if you have experience with property management or service industry clients

Why Join This Team?

Opportunity to grow with a seasonal business during ideal training period

Diverse role combining customer service excellence with creative marketing

Direct impact on company growth and lead generation success

Supportive environment that values finding the right long-term fit

Independent Contractor Perks

HMO Coverage for eligible locations

Permanent work from home

Immediate hiring

ZR_28630_JOB

Requirements

Advanced proficiency in QuickBooks Online HR experience with an AU-based client / company Strong understanding of Australian bookkeeping practices, including BAS Excellent communication and documentation skills Detail-oriented, self-managed, and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR_24527_JOB

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Marketing Associate • REMOTE, 00, ph