Associate, Client Support (Capital Markets US)

About the Role :

Grade Level (for internal use) :

07

About the Role : Associate Client Support (Capital Markets US)

The Team :

Join a team that develops your financial knowledge S&P product expertise problem-solving skills and professional communication. You will serve on the Capital Markets Client Services team where you will help clients resolve their issues interpret our data and navigate the Capital IQ and Capital IQ Pro platforms. Working as a team is essential in this role. Additionally Client Services interacts with many internal teams including Sales Content Product and Technical Support.

Responsibilities and Impact :

Following approximately 1-2 months of training and mentorship you will begin to support clients over the phone via web chats and emails. Beyond learning how to communicate with clients you will also receive deep-dive training on our data present group projects learn about our customer segments and gain exposure to additional S&P Global platforms. Participants must complete required certification exams along with a rigorous evaluation process that will test skills and capabilities.

This role is built to provide on-the-job training and networking opportunities that will prepare you for a successful career in S&P Globals Market Intelligence division. The role seeks to attract high achievers from a diverse pool of undergraduate institutions.

Whats in it for you :

Build a career with a rapidly growing global company with career progression coaching.

Assist market leaders and decision-makers across the Financial Services industry.

Grow and improve your skills by supporting enterprise-level products and new technologies.

Work in a hybrid model with two days required in the office.

Thrive in a corporate culture focused on integrity partnership diversity equity and inclusion.

What Were Looking For :

A bachelors degree (or equivalent) preferably in finance accounting economics.

Willing to learn Corporate Finance.

1-2 years of client support experience will be an advantage. Open to hiring fresh grads.

Relationship Management : Passion for building relationships with finance professionals and enthusiasm for learning and working in the financial services industry.

Teamwork : Strong collaboration skills and the ability to work well with people from varying backgrounds.

Communication : Strong communication and customer service skills to effectively resolve client concerns and promote SPGMI product usage.

Proficiency : Effective problem-solving time management and organizational skills are also required.

Flexible to work on varying shifts. (Shifts may include weekend and holidays on a rotation basis but you will only be working 5 times a week)

Must be amenable to work on US business hours / night shifts.

Availability to start in January 2026.

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission :

Advancing Essential Intelligence.

Our People :

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include :

Health & Wellness : Health care coverage designed for the mind and body.

Flexible Downtime : Generous time off helps keep you energized for your time on.

Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future : Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

Family Friendly Perks : Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

Beyond the Basics : From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit : Hiring and Opportunity at S&P Global :

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert :

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment / delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to : and your request will be forwarded to the appropriate person.

US Candidates Only : The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America) OPRTON203 - Entry Professional (EEO Job Group)

Required Experience :

IC

Key Skills

Dewatering,Facilities Management,Crystal Report,Infection Control,Instrumentation,Anesthesia

Employment Type : Full-Time

Experience : years

Vacancy : 1