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Customer Service Representative With Sales Background

Customer Service Representative With Sales Background

Metacom BPODavao City, Davao del Sur, PH
15 days ago
Job description

We're Hiring : Customer Service Representative (CSR)

Location : [Insert City or Remote]

Employment Type : Full-Time

Experience Required : Minimum 1 Year in BPO / Call Center and Sales Experience

Salary : 23,000 + Incentive

About the Role :

Are you a customer-focused individual with BPO experience looking to grow your career in a supportive and dynamic environment? Join our team as a Customer Service Representative (CSR) and become the voice of our brand!

As a CSR, you'll handle inbound and / or outbound calls, resolve customer inquiries, and ensure a smooth and satisfying customer experience.

What You'll Do :

  • Handle customer interactions via phone, email, or chat
  • Resolve issues efficiently and professionally
  • Provide product or service information clearly and accurately
  • Document customer interactions using internal systems
  • Meet performance metrics such as quality, efficiency, and customer satisfaction

Qualifications :

  • At least 1 year of BPO experience (voice, non-voice, or blended)
  • Strong communication and problem-solving skills
  • Ability to multitask and work in a fast-paced environment
  • Willing to work on shifting schedules, weekends, or holidays (if needed)
  • High school graduate or equivalent (College level / graduate preferred)
  • Why Join Us?

  • Competitive Salary & Incentives
  • Paid Training
  • Health Benefits & Paid Leaves
  • Growth & Career Development Opportunities
  • Friendly and Supportive Work Culture
  • Apply Now!

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    Customer Service Representative • Davao City, Davao del Sur, PH