Senior Operations Leader — BPO Customer Service

A leading BPO service provider in Metro Manila is seeking a dynamic Senior Operations Manager to lead customer service operations. This role focuses on driving operational excellence while managing a high-performing team. The ideal candidate has 3-5 years of experience in a BPO environment, strong leadership skills, and a proven track record in improving customer satisfaction. Strong analytical abilities and excellent communication skills are essential. This position offers opportunities for professional growth and an engaging work environment.

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