Responsibilities :
- Fulfill customer orders meeting both productivity and quality expectations.
- Modify designs based on instructions provided by the customer.
- Create polished and professional print ready digital proofs with typographic legibility and consistency.
- Proofread customer entered text and correct where necessary.
- Ensure photo quality of customer supplied photos.
- Prepare and color-correct photos for optimal printing quality.
- Recolor and edit images based on customer requests.
- Correspond with customers regarding their orders, collaborating through written communication to modify and finalize designs.
- Review the work of fellow designers to assess the quality of design and accuracy of edits before sending a digital proof to the customer.
- Attend daily team huddles and other key meetings.
- Work collaboratively with all teams to ensure we deliver outstanding service to our customers.
Required Experience :
Open to Fresh GraduatesHas experience in Adobe Creative Suite (Illustrator and Photoshop)Experience executing the principles of typography and print design.Excellent written and verbal communication and interpersonal skillsBusiness level English proficiencyA customer / client-centric mindsetProficient service, prioritization, and time / taskA strong desire to work in a fast-paced, flexible, and team-oriented group combined with the abilityto effectively manage time and prioritize tasks.
G-Suite experiencePreferred Qualifications :
Bachelor's degree or equivalentFreelance design work and / or client interaction experiencePre-press and / or press experienceExperience with Salesforce or other CRM softwareExperience working with customers in a luxury retail or ecommerce environmentAbout the Team
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.