Dialer Management Analyst jobs in Manila
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Position :
Director - Data Analysis
Schedule : Night Shift
Work Set-up : Hybrid
Employment Type :
Full Time and Direct Hire
About the Role :
As the Director for Data Analysis, you are responsible for validating enterprise-wide analytical tools to ensure quality, manage risks, and support effective business decision-making. Python programming skills to support testing, automation, and prototyping of analytical solutions.
- Develop and refine a framework for validating analytical tools across the organization.
- Plan, manage, and execute validation projects independently.
- Assess the methodologies, risks, and applications of analytical tools used across business processes.
- Provide clear communication of findings through validation reports, presentations, and stakeholder discussions.
- Collaborate with colleagues and leverage training to design innovative business solutions using coding and analytics.
- Mentor and coach junior staff for analytical problem-solving.
Job Qualification
Bachelor's degree in Finance, Economics, Statistics, Computer Science, Mathematics, Engineering, or a related field (Master's degree preferred).Strong Python programming skills for automation, testing, and prototypingSolid understanding of analytical tools, quantitative models, and risk assessment frameworks.Excellent communication skills with experience preparing reports, presentations, and technical documentation for both technical and non-technical audiences.Strong problem-solving and critical thinking abilities, with a track record of driving process improvements and implementing best practices.This advertiser has chosen not to accept applicants from your region.
Pr. Analyst, Data Analysis
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Summary :
As a Pr. Data Analyst, this role will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. This role offers a unique opportunity to apply data-driven solutions in a fast-paced, risk-focused environment. The role will develop dynamic reporting, advanced analytics, and automation to provide real-time risk management and drive efficiency. This role will have the opportunity to lead multiple projects, drive strategic initiatives, and leverage cutting-edge technologies and innovative data practices to strengthen risk management strategies :General Responsibilities
Use Open Source / Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms
Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumersDemonstrate ability to explore and quickly grasp new technologies to progress varied initiatives
Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization
Drive analysis that provides meaningful insights on business strategies
Data Management
Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitionsWork collaboratively with appropriate Tech teams to manage security mechanisms and data access governanceBuild and execute tools to monitor and report on data qualityBasic Qualifications :
Educational Background : Bachelor's Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field)Professional Experience :
At least 5 years of experience performing data analytics
At least 3 years of experience working with at least one scripting languageAt least 3 years of experience utilizing a business intelligence visualization toolAt least 3 years of experience in querying, analyzing and working with data languages and platforms
Skills Required :
Scripting experience in (Python, R, Spark, and SQL)
Strong desire and experience with data in various forms (data warehouses / SQL, unstructured data)Experience utilizing and developing within AWS servicesWilling to work in a night shift scheduleWilling to work in a hybrid scheduleWilling to work in AlabangPreferred Qualifications :
Master's Degree in a Science, Technology, Engineering, Mathematics disciplineAt least 4 years of experience coding in Python, R, Spark, or SQLAt least 4 years of experience working within process management and improvement methodologies – Agile, Lean, Six Sigma, etc.At least 2 years of experience leading multiple projectsAt least 2 years of experience utilizing and developing within AWS servicesAt least 2 years of experience delivering Data Governance and Data Quality Management concepts and practices within the financial services industryNo agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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Process Improvement Analyst
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Ascendion Philippines is
Ascendion Philippines is
hiring
for Process Improvement Analyst (Greenbelt Certified)
Position : Process Improvement Analyst (Greenbelt Certified)
Set up : Hybrid ( Monday-Friday Only)
Work Location : Taguig, City Philippines
For interested candidates, you may send your resume to
or message your NAME / NUMBER / EMAIL ADDRESS to
Qualifications
Greenbelt Certified
Can start ASAP
Business Process Improvement and Business Process skills
Strong Analytical Skills and Business Analysis experience
Strong skills in Business Process Improvement and Business Process analysis
Excellent Analytical Skills and Business Analysis experience
Effective Communication skills, both written and verbal
Ability to work independently and in a team environment
Proficiency in using process improvement tools and software
Bachelor's degree in Business Administration, Management, or a related field
Experience in a similar role within the technology or consulting industry is a plus
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Process Improvement Scheduler
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Job Summary : The Process Improvement Scheduler is responsible for planning, coordinating, and overseeing the scheduling, dispatching, and utilization of manpower resources to ensure efficient and timely completion of projects. This role involves defining manpower requirements, allocating resources, managing schedules, and tracking performance. The Scheduler will work closely with various departments to ensure that all project milestones are met and that any deviations are promptly addressed.
Key Responsibilities : Manpower Planning & Scheduling
Collaborate with project stakeholders to define manpower requirements and objectives.Develop initial manpower plans and timelines.Allocate necessary resources and create detailed schedules.Dispatching & Execution
Assign tasks to team members and oversee deployment.Monitor manpower performance, including man-hours and resource utilization.Ensure timely completion of tasks and milestones.Calculate and reconcile man-hours and project costs.Track manpower progress and make necessary adjustments.Submit monthly reports to billing and ensure compliance with control measures.Controls & Reporting
Obtain approvals from the Business Controller and Operations Manager for manpower plans and adjustments.Ensure accurate and timely submission of all required documentation and reports.Qualifications
Bachelor's degree in Business Administration, Project Management, or a related field.Proven experience in manpower scheduling and management.Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Proficiency in scheduling and dispatching software and tools.Skills
Ability to manage multiple projects simultaneously.Strong organizational and time-management skills.Attention to detail and a high level of accuracy.Ability to work collaboratively with cross-functional teams.Office-based with occasional site visits as required.Fast-paced and dynamic work environment.This advertiser has chosen not to accept applicants from your region.
Process Improvement Analyst
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Responsible in leading Continuous Improvement Programs across Enabling functions (Human Resource, Finance and Administration). The candidate is responsible to design and create data collection plan across Enabling Functions. The candidate will serve as the Business Partner by championing and identification of process bottlenecks and variations through Lean Six Sigma methodology and tools. He / she will lead process improvement projects with minimal supervisionIdentify / Understand current pain points coming from the Processes, Systems interfaces, and People that will be converted into Continuous Improvement ProjectsMentor individuals on how they can do things more effectively and efficiently by providing common understanding of the Continuous Improvement methodology.Serve as a process coach to guide the team towards operational excellenceProvide weekly and / or monthly reports in terms of the project and initiative statusCreate a campaign / marketing promotions for Continuous Improvement programs / initiativesAnything related to Servicing, Customer Service CenterCRMThis advertiser has chosen not to accept applicants from your region.
Process Improvement Officer
Pasig City, National Capital Region ₱ - ₱ Y Jollibee Group
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The
Process Improvement Officer (Kitchen Systems)
is responsible for the evaluation, development of systems and to operationalize business requirements using engineering analytics and strategies. Position also aids in programming new product / s to store production systems using data management platforms / programs.
Responsible for co-ideating systems and processes that will contribute to operational efficiency without compromising speed and quality of store operations.
Explores breakthrough, innovation and new systems for operations and support groups.
Job Qualifications
Graduate of Industrial Engineering or Management Engineering.Atleast 3-5 years of experienced in application of Engineering knowledge, principles, techniques, procedures, and equipment that can be used to design processes or systems.Can execute expectations within target timeline & can work with minimal supervision.Advanced skill in Excel – Functions, Formulas.Advantage if with experience in any food service industry.Skills and Essential Traits : Problem Solving, Strategic Thinking, Analytical, Communication and Business Acumen.Can communicate using any virtual meeting platform / applications (Zoom, Viber, Messenger, MS Teams)Knowledgeable in MS Word, PowerPoint, Outlook.Must be willing to work in Ortigas, Pasig (Hybrid Work Setup)Fresh N' Famous Foods Inc. - Greenwich, the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.
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Process Improvement Specialist
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Are you passionate about finding better ways to get things done? As a Transformation Analyst at MaxiHealth, you'll play a key role in helping us work smarter, faster, and more efficiently—directly contributing to the growth of our clinics and services.
What You'll Do
Analyze current processes and identify opportunities to improve efficiency and patient experiencePartner with cross-functional teams to design and implement changes that truly make an impactSupport projects from planning to execution—helping with requirement gathering, testing, and system enhancementsDevelop tools and materials such as SOPs, process maps, and user guides to make workflows clearer and more consistentMonitor project progress, track results, and ensure changes are delivered on timeQualifications
Education :
A graduate of BS Industrial Engineering, Information Technology / Computer Science, or a related fieldFresh graduates are welcome to apply—experience in process improvement or project management is a bonusExperience / Knowledge :
Strong knowledge in data analyticsStrong communication, collaboration, and problem-solving skillsProficiency in Google Workspace and project management tools is an advantageProactive and able to spot inefficiencies and recommend practical solutionsComfortable working in a fast-changing environment with shifting prioritiesPositive team playerNext Steps : Required Application Form
To be considered for this role, please complete the following form :
Note : Failure to fill out the form may result in your application not being considered for interview.
Already submitted this form before? No need to resubmit. We'll review your past responses.
What We Offer
We offer competitive and meaningful benefits because we value our team :
o Guaranteed up to 15th Month Pay
o Quarterly Rice Subsidy
o HMO Coverage
o Life Insurance
o Convertible Leave Credits
Ready to join us?
Make a difference in everyday healthcare—apply today
Note :
If you've applied with us recently and were not selected, we kindly encourage you to reapply after six (6) months. This allows time for further growth and experience, and ensures we give every applicant a fair and refreshed consideration. We truly appreciate your interest and look forward to the possibility of reconnecting in the future
Job Type : Full-time
Pay : From Php23,000.00 per month
Education :
Bachelor's (Required)This advertiser has chosen not to accept applicants from your region.
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Process Improvement Manager
Pasig City, National Capital Region ₱ - ₱ Y Jollibee Group
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The Process Improvement Manager for MultiBrand is responsible for integrating the different restaurant systems of the JFC brands. This involves developing, implementing, and continuously improving the Restaurant Operating Systems operating in a multi-brand store. The role will also be involved in restaurant engineering (equipment and store layout) through Systems and Agile Systems Thinking to enhance operational efficiency, improve consumer experience, and support the overall business objectives of MultiBrand. The role will heavily collaborate with the brand's Restaurant Systems Teams along with other internal and external stakeholders to ensure seamless integration of systems and processes.
PRIMARY RESPONSIBILITIES
Owns the Restaurant Operating Systems of MultiBrand and ensures operational excellence by addressing consumer and customer feedback, business channel integration, and frictionless store consumer and customer experience.Leads the development and translation of different brands' Restaurant Operating Systems to MultiBrand. Continuously assesses and optimizes system performance to enhance operational efficiency and consumer experience.Plans and executes system upgrades and enhancements, keeping technology current and aligned with business needs.Drives the team to operationalize and standardize new and existing store tools and systems to enable operational excellence.Leverages data sources and systems to identify opportunities for innovation and recommend solutions to enhance consumer experience and streamline operations.Ensures seamless integration of restaurant systems to improve processes across store functions.Keeps up-to-date with industry trends and evaluates their potential application to store operations.Owns the Above Restaurant Systems Development for MultiBrand.Ensures store network performance by providing management guidelines and toolkits for Operations Leaders (Area Managers / Operations Directors) covering business pillars : Sales, Profit, FSC, People, and Compliance.Drives the team to operationalize and standardize management tools and systems to support planning, target setting, standards checking, review, coaching, and documentation.Leverages data sources and systems to identify opportunities for innovation and recommend solutions to improve operations.Business Continuity Planning and Risk Management
Conducts process gap analysis and recommends system improvements and innovations.Reviews products, systems, data, and other elements to assess potential risks and identify mitigation strategies.Presents relevant issues for Operations, MultiBrand Workgroup, RS Council, and JFC PH LT approval, recommending action steps to address risks.Communicates agreed action plans, defines accountability, and ensures issue resolution within agreed timelines.Keeps up-to-date with regulatory requirements (LGU ordinances, bills, Republic Acts) to ensure store compliance.Stakeholder Management
Develops and maintains strong relationships with equipment and technology vendors and suppliers, acting as the main point of contact for Restaurant Systems.Collaborates with cross-functional teams to ensure systems and tools meet business requirements.Works with Operations and Franchising Units to ensure franchisees are updated with store systems and technology tools.Works with Procurement to define service level agreements and contractual documents, ensuring business requirements are met.POSITION QUALIFICATIONS
Graduate of Industrial Engineering or a related course. Post-graduate studies in related fields are an asset.5-7 years of relevant experience in a progressive capacity.Proven ability to work effectively in a team environment and matrix structure.Amenable to work in Ortigas Pasig (hybrid work setup)Strategic Thinking : Manages long-term vision while executing short-term objectives.Superior Communication : Effectively communicates to gain buy-in, engagement, and alignment with stakeholders.Problem-Solving : Uses rigorous logic to develop innovative and effective solutions.Project and Resource Management : Ensures efficient and impactful use of project resources.Negotiation : Capable of reaching mutually beneficial solutions in a timely and effective manner.Jollibee Foods Corporation is the hiring entity for this requisition.
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Process Improvement Officer
Pasig City, National Capital Region ₱ - ₱ Y Jollibee Group
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TheProcess Improvement Officer for Environmental Compliance is responsible to create topnotch, easily replicable management systems that will optimize resources and as a result, enable the store management team to lead in consistent delivery of gold standard guest experience, particularly in FSC, Cleanliness and Sanitation (C&S) systems, and Environmental Compliance systems (including man, machine, material, and method).
He / she will also be responsible for Environmental Compliance activities, coordinates with operations, and leads initiatives to reduce environmental risks and impacts.
He / she is responsible in the data gathering and research, design, continuous development and monitoring of implementation of different systems, standards and procedures for store operations, and shall be the subject matter expert for environmental compliance matters, ensuring sustainable and legally compliant stores.
Key Responsibilities :
Cleanliness and Sanitation (C&S)
Creates systems and procedures in store maintenance and cleanliness and sanitation balancing quality, speed and cost.Integrates changes in store design, channels, equipment in the overall C&S management.Establishes and aligns roles and responsibilities of store team in C&S.Ensures brilliant execution of standard C&S procedures in store operations (including supply monitoring and BCP issuance).Develops and defines the Man, Machine, Method and Material (4Ms) requirements of the utility area.Conducts necessary tests to determine the performance, efficiency, integrity, and other parameters of all new / revised chemicals, tools, systems and procedures.Writes initial revisions to all manuals and guides for new / revised manpower systems.Ensures that all new / revised processes and procedures are properly documented through the department's manuals.Collaborates with Training for all materials needed for store personnel training.Monitors and tracks implementation of new / revised systems and validates impact on different aspects of the business (OPEX, FSC, etc.).Data Parameters Analysis : Monitors all pertinent data relating to or which may be affected by C&S.Environmental Management System and Sustainability
Oversees implementation and monitoring of environmental compliance programs, policies, and procedures.Maintains and updates the environmental compliance calendar.Leads cross-functional teams for environmental projects and initiatives.Assigns and monitors tasks to ensure timely and quality completion of compliance-related work.Creates environmental systems (ROS), innovations, 4Ms and investigates environmental incidents or violations (RCA); recommends corrective and preventive measures.Creates environmental systems that align stores with the Philippine Law (e.g., requirements in chemical content, BOD).Others
Performs other jobs, tasks or expertise-related assignments in order to develop one's self and / or share one's expertise to support operational efficiency.Job Qualifications :
Graduate of a degree in Management Engineering, Industrial Engineering, or equivalent.At least 3-5 years of work experience related to process improvement, preferably from the food manufacturing or restaurant industry.Strong background in Business Process Mapping, Analysis, Improvement, and Implementation.Strong experience in shaping and driving engagements and ability to lead project teams.Amenable to work in Ortigas, Pasig(Hybrid Work Setup).This advertiser has chosen not to accept applicants from your region.
Process Improvement Officer
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Responsible for supporting project planning and execution, ensuring effective communication, compliance with policies, and maintaining accurate documentation.
TASKS AND RESPONSIBILITIES :
Coordinate with Department Heads and Persons-in-Charge (PICs) on project planning, execution, closing activities, and reporting.Document and monitor project progress, including reports, meeting notes, and plans, to keep information updated and accessible.Evaluate project performance, identifying risks and opportunities for improvement.Serve as liaison between HBUs and PICs regarding project status and performance.Review policies, procedures, and guidelines to ensure project compliance.Track non-conformities and suggest appropriate corrective actions.MINIMUM QUALIFICATIONS :
Bachelor's Degree in Industrial Engineering, Business Administration, or related fieldAt least 2 years of relevant experienceProficient in Microsoft Word, Excel, and PowerPointThis advertiser has chosen not to accept applicants from your region.
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