CS Representative Healthcare Account

As a Customer Service Representative for a Healthcare Account, you will help patients and members with their questions, concerns, and service needs. Your role is to provide clear information, guide them through their healthcare options, and ensure every interaction is handled with care and professionalism. You will work in a fast-paced environment where accuracy, empathy, and problem-solving are essential. This position is perfect for someone who enjoys helping others and wants to grow in the BPO industry while supporting an important healthcare program.