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Remote Director of Customer Service & Call Center Operations
Remote Director of Customer Service & Call Center OperationsManpower Genius • Mandaluyong, Metro Manila, Philippines
Remote Director of Customer Service & Call Center Operations

Remote Director of Customer Service & Call Center Operations

Manpower Genius • Mandaluyong, Metro Manila, Philippines
2 days ago
Job description

A fast-growing consumer products company is seeking an Operations Director to lead the customer service and call center operations. This fully remote position requires managing an outsourced call center and optimizing workflows for improved customer satisfaction. The ideal candidate holds an MBA and has 5+ years in customer service leadership roles. Attractive benefits include paid time off and access to health plans after 6 months.

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Customer Service • Mandaluyong, Metro Manila, Philippines

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