Your potential has a place here with TTEC’s award-winning employment experience. As a Temporary Senior Trainer working onsite in Pampanga, you’ll be a part of bringing humanity to business. #experienceTTEC
What You’ll be Doing
Do you have a passion to train and guide others towards best practices? Ready to help people reach for amazing? You'll support and engage new hires and employees in a training environment. You'll make sure each employee is set up for success in their journey by registering associates for their classes and delivering high-quality training.
You'll report to the Senior Manager, Learning & Development. You'll contribute to learners' success through facilitating training programs.
During a Typical Day, You’ll
Meet training completion goals, deliver excellent employee experiences and manage training logistics
Learn important goals, timeframes, and requirements associated with each training goal and class
Understand and improve important success metrics associated with training goals
Be an expert on Training Tools, and ensure all training data is reported
Coordinate, analyze and consolidate all necessary data to deliver training following client requirements and company standards
What You Bring to the Role
1 year minimum experience in training or adult learning programs
1+ year of experience leading teams to reach targets
Excellence in achieving goals within a remote environment work-setting
Nurture an inclusive learning environment with your coaching and facilitation skills to lead classes
Customer and employee-focused mindset with call center understanding
Working knowledge of database applications such as MS Office, Oracle, Kronos, or Tandberg
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement). Visit for more information.
Temporary Senior Trainer Philippines • Philippines