Salesforce Administrator

Key Responsibilities

Platform Administration

• Perform daily administration across the Salesforce platform including user management profiles permission sets roles and security.

• Manage data quality duplicate prevention data loads and ongoing maintenance.

• Configure standard Salesforce features including objects fields page layouts record types automation (Flows) validation rules and assignment rules.

• Maintain platform governance documentation and best practices.

Reporting & Insights

• Create manage and update reports & dashboards that meet stakeholder requirements ensuring data accuracy and actionable insights.

• Partner with business teams to understand reporting needs and deliver meaningful easy-to-use analytics assets.

Support & Operational Excellence

• Handle incoming support requests troubleshoot issues and provide resolution or escalation where appropriate.

• Monitor system performance integrations and environment health.

• Assist in release and deployment activities including sandbox management and UAT support.

Projects & Enhancements

• Work with stakeholders to gather requirements and translate them into scalable Salesforce solutions.

• Collaborate with Salesforce Developers to support enhancements integrations and custom components.

• Perform User Acceptance Testing (UAT) for projects delivered by the Salesforce development team validating functionality edge cases and business requirements.

• Identify opportunities to streamline workflows and improve user experience.

Qualifications :

Qualifications & Experience

Required

• 2 years of hands-on Salesforce Administration experience in a production environment.

• Strong understanding of Salesforce configuration declarative tools security model and platform capabilities.

• Competence in building and maintaining Flows (Record-Triggered Screen Scheduled).

• Experience with data management tools such as Data Loader or Data Import Wizard.

• Solid problem-solving and troubleshooting skills.

• Salesforce Administrator certification (ADM-201) or equivalent experience.

Preferred

• Experience working in an Agile environment.

• Exposure to Service Cloud Omni-Channel or other cloud products used in high-volume operations.

• Familiarity with CI/CD processes DevOps tooling or release management.

• Additional Salesforce certifications.

Additional Information :

Who You Are

• A proactive detail-oriented administrator who thrives on ownership.

• Comfortable managing competing priorities in a fast-moving environment.

• A strong communicator who works well with both technical and non-technical stakeholders.

• Someone who enjoys being part of a collaborative supportive team.

Additional Information

• Work hours: 8am5pm AEST to align with Entain Australia operations.

• Hybrid work: 2 days per week in Manila office 3 days from home.

• Team structure: You will work alongside three Salesforce Developers reporting to the Salesforce Platform Manager (based in Australia).

• Career development: Entain invests in training certifications and professional growth.

• Culture: We value autonomy excellence ownership and always seeking ways to better serve our customers and partners.

At Entain we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future - for our people and the wider global sports betting and gaming sector. However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate ensuring ethical and compliant hiring practices globally.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Hadoop,Microsoft Windows Server,Windows,Apache,Linux,SAN,Shell Scripting,System Administration,Administrative Experience,Scripting,Oracle,Troubleshooting
Experience: years
Vacancy: 1