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Recruitment Coordinator | Australia Team | Great work culture!

Recruitment Coordinator | Australia Team | Great work culture!

Tap Growth aiMandaluyong, Metro Manila, PH
9 days ago
Job description

We're Hiring : Recruitment Coordinator for our Australia Team!

We are seeking a proactive and dependable Recruitment Coordinator to support our team and clients. While recruitment or workforce administration experience is ideal, we’re also open to candidates with a Customer Service background, preferably with international exposure. Success in this role comes down to attitude — being adaptable, detail-oriented, and committed to delivering excellent support to both clients and candidates.

What's In It For You?

  • Fixed Day Shift Schedule - Enjoy a consistent Monday to Friday day shift — great for maintaining work-life balance.
  • Engaging Company Culture - Join a fun, supportive environment with  regular team engagement activities  like birthday and work anniversary celebrations, monthly events, and wellness check-ins.
  • Annual Team Building Trips - We take our team bonding seriously (and enjoyably!) — we've recently been to  Palawan and Boracay , and we’re already planning our next getaway!
  • Comprehensive Benefits Package

Government-mandated contributions (SSS, PhilHealth, Pag-IBIG)

  • HMO coverage  for you and one dependent
  • 25 leave credits  annually, with a cash conversion option
  • Pro-rated 13th month pay
  • Non-taxable allowances  included
  • And more!

    • What You'll Do :

    Rostering & Workforce Coordination

  • Manage and update weekly and monthly rosters in line with client requirements.
  • Monitor and update staff availability trackers to ensure optimal shift coverage.
  • Action client requests promptly, including roster changes, cancellations, and additional staffing needs.
  • Distribute confirmed rosters to clients daily and provide weekly follow-ups to confirm upcoming workforce requirements.
  • Anticipate potential shortages and proactively source or reallocate staff to ensure client coverage.

    • Client & Candidate Communication

  • Act as the primary point of contact for staff regarding shift allocations, payroll queries, and system access issues.
  • Provide timely communication to candidates about bookings, shifts, and compliance requirements.
  • Build and maintain strong relationships with clients, ensuring service expectations are met or exceeded.
  • Regularly check in with clients to anticipate staffing needs and resolve issues quickly.

    • Recruitment Process & Compliance

  • Source, screen, and shortlist candidates via job boards, referrals, and databases.
  • Conduct phone interviews, reference checks, and compliance verification (VEVO, licenses, certifications).
  • Collect, verify, and maintain candidate documentation to ensure compliance with client and legislative requirements.
  • Prepare candidate profiles, onboarding packs, and induction materials.
  • Coordinate and confirm interviews, site tours, and client meetings.
  • Maintain accurate and up-to-date candidate records within the Applicant Tracking System (ATS).
  • Assist with preparing for client audits by ensuring compliance records are complete and accurate.

    • Team & Operational Support

  • Support the Recruitment Team Leader / Manager by providing workforce updates and reports.
  • Collaborate with colleagues to meet urgent client requirements and manage peak workload periods.
  • Suggest process improvements to enhance efficiency and candidate experience.
  • Contribute to a positive team environment by assisting junior team members when required

    • What We're Looking For :

  • Bachelor’s degree in Business Administration, Human Resources, Psychology, Behavioural Science, or a related field.
  • Min. 6 months experience in customer service, recruitment coordination, workforce administration, or a similar role within HR, staffing, or outsourcing.
  • Background across key recruitment activities such as sourcing, screening, compliance checks, and onboarding, a plus.
  • Strong organisational and time management skills with the ability to manage multiple priorities and meet deadlines.
  • Confident communicator, able to coordinate effectively with candidates, staff, and clients — including stakeholders based in Australia.
  • Proficient with MS Office (Word, Excel, Outlook) and comfortable using Applicant Tracking Systems (ATS) and rostering / workforce management tools (training will be provided).
  • High attention to detail, accuracy, and compliance, particularly when handling rosters, staff records, and candidate documentation.
  • Demonstrates a strong work ethic — diligent, proactive, committed, and willing to continuously learn.
  • Adaptable and collaborative team player, able to step in and support colleagues during high-demand periods.
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    Recruitment Coordinator • Mandaluyong, Metro Manila, PH