Talent.com
This job offer is not available in your country.
(native Dutch) Chat Support Consultant, crypto (Remote)

(native Dutch) Chat Support Consultant, crypto (Remote)

SupportYourAppQuezon, Calabarzon, PH
8 days ago
Job type
  • Quick Apply
Job description

Passionate about blockchain technology and the future of digital finance?

What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?

Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do :

  • Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints
  • Build positive and long-lasting relationships with customers
  • Handle customer inquiries and feedback
  • Provide valid, accurate information and solutions to customer requests
  • Maintain up-to-date knowledge of the company’s trading platform and general market conditions
  • Understand customers’ needs and deliver constructive feedback to the management team
  • Continuously seek ways to improve team performance and work efficiency
  • Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays

What you need to succeed in this role :

  • Native Dutch and strong English proficiency (minimum C1 level)
  • At least 6 months of live chat support experience, preferably in crypto or financial services
  • Strong analytical, logical thinking, and problem-solving skills
  • Positive and responsible attitude
  • Basic financial knowledge or payment / banking experience is preferred
  • Crypto industry knowledge is a plus
  • CRM experience in Salesforce is an advantage
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
  • Benefits and Perks :

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Rewards system
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development
  • The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
  • Who are we?

    SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

    Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

    We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

    We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills!

    Visit our website : www.supportyourapp.com

    DISCLAIMER

    We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

    Your personal data will be processed as described in the SupportYouApp  Candidate Privacy Notice .

    Create a job alert for this search

    Chat Support • Quezon, Calabarzon, PH

    Related jobs
    • Promoted
    Digital Life Planning Partner

    Digital Life Planning Partner

    Imperium Blaze Life Insurance AgencyTayabas, Quezon, PH
    Overview Are you someone who believes that everyone deserves a well-planned and secure future? As a Digital Life Planning Partner, you'll have the opportunity to guide individuals and families in a...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Service Representative

    Customer Service Representative

    Lexie Staffing and Business ConsultingLucena, Quezon, PH
    We are looking for a highly motivated, empathetic, and professional Customer Service Representative to be the first point of contact for our customers. In this role, you will be responsible for prov...Show moreLast updated: 7 hours ago
    • Promoted
    Customer Service Representatives (Eastwood Site)

    Customer Service Representatives (Eastwood Site)

    Eteam Workforce Private CorporationQuezon, Quezon, PH
    URGENT HIRING⚠️ START ASAP‼️ Customer Service Representative Location : Eastwood, Quezon City Incentives : Performance based Incentive (monthly) Perks : • HMO on Day 1 plus 1 FREE dependent • Group L...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Specialist - WFH - $4.50 USD per hour

    Customer Support Specialist - WFH - $4.50 USD per hour

    ETechLucena, Quezon
    In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Etech Lens. Our sharp analytical skills, paired with the latest technology, a...Show moreLast updated: 3 days ago
    • Promoted
    Remote Customer Service - $4.50 USD per hour

    Remote Customer Service - $4.50 USD per hour

    ETechLucena, Quezon
    In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Etech Lens. Our sharp analytical skills, paired with the latest technology, a...Show moreLast updated: 3 days ago
    • Promoted
    Remote Customer Associate - $4.50 USD per hour

    Remote Customer Associate - $4.50 USD per hour

    ETechLucena, Quezon
    In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Etech Lens. Our sharp analytical skills, paired with the latest technology, a...Show moreLast updated: 3 days ago
    • Promoted
    Urgent Hiring Aspiring ESL Teachers Part-Time and Flexible

    Urgent Hiring Aspiring ESL Teachers Part-Time and Flexible

    51talkLucena, Quezon, PH
    Urgent Hiring Aspiring ESL Teachers Part-Time and Flexible Looking for a job while waiting for that "You're hired!" call? Why not start earning now and gain experience while you wait? We’re loo...Show moreLast updated: 30+ days ago
    • Promoted
    WFH Customer Support - Flexible Schedule - $4.50 USD per hour

    WFH Customer Support - Flexible Schedule - $4.50 USD per hour

    ETechTayabas, Quezon
    In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Etech Lens. Our sharp analytical skills, paired with the latest technology, a...Show moreLast updated: 3 days ago
    • Promoted
    QA / QC Engineer

    QA / QC Engineer

    RVC GLOBAL BUSINESS INCPAGBILAO, Quezon, PH
    Use office software such as word processing, spreadsheet, and presentation tools.Strong problem-solving and analytical skills to address technical challenges and project issues.Ensure the approved ...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Customer Support Specialist - $4.50 USD per hour

    Remote Customer Support Specialist - $4.50 USD per hour

    ETechLucena, Quezon
    In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Etech Lens. Our sharp analytical skills, paired with the latest technology, a...Show moreLast updated: 3 days ago
    • Promoted
    Online Chat Agent

    Online Chat Agent

    OrbitlineMogpog, Marinduque, PH
    Respond to customer inquiries via phone, email, or chat promptly and professionally.Provide accurate information about products, services, and company policies. Resolve customer complaints and issue...Show moreLast updated: 27 days ago
    • Promoted
    Virtual Investment Consultant (Part-Time)

    Virtual Investment Consultant (Part-Time)

    Imperium Blaze Life Insurance AgencySariaya, Quezon, PH
    About the Role We’re looking for driven individuals who want to make a meaningful impact while enjoying the flexibility of working from home. As a Virtual Investment Consultant, you will guide clien...Show moreLast updated: 30+ days ago
    Senior Research Engineer Multimodal & Video Foundation Model (100% Remote)

    Senior Research Engineer Multimodal & Video Foundation Model (100% Remote)

    Tether Operations LimitedQuezon, 40, PH
    Join Tether and Shape the Future of Digital Finance.At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from ex...Show moreLast updated: 18 days ago
    • Promoted
    Independent Financial Strategist (WFH Set Up)

    Independent Financial Strategist (WFH Set Up)

    Imperium Blaze Life Insurance AgencyAlabat, Quezon, PH
    Join our team as an Independent Financial Strategist and enjoy the freedom of a remote work setup while making a meaningful impact. In this role, you’ll help individuals and businesses achieve finan...Show moreLast updated: 30+ days ago
    Senior AI Research Engineer, Model Inference (100% Remote)

    Senior AI Research Engineer, Model Inference (100% Remote)

    Tether Operations LimitedQuezon, 40, PH
    Join Tether and Shape the Future of Digital Finance.At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from ex...Show moreLast updated: 18 days ago
    • Promoted
    Customer Service Representative - Work from home - $4.50 USD per hour

    Customer Service Representative - Work from home - $4.50 USD per hour

    ETechLucena, Quezon
    In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Etech Lens. Our sharp analytical skills, paired with the latest technology, a...Show moreLast updated: 3 days ago
    • Promoted
    Financial Wellness Advocate (Remote)

    Financial Wellness Advocate (Remote)

    Imperium Blaze Life Insurance AgencyLucena, Quezon, PH
    Overview Are you someone who finds purpose in helping others make confident financial decisions? Step into a career where you can educate, empower, and uplift—all from the comfort of your home.As a...Show moreLast updated: 30+ days ago
    • Promoted
    Outpatient Coding Specialist

    Outpatient Coding Specialist

    BPO SeatsAngels, Quezon, PH
    About the Role We are looking for an experienced Outpatient Coding Specialist to join our growing team.In this role, you will code a wide variety of outpatient encounters—including Emergency Depart...Show moreLast updated: 14 days ago