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Business Partner - Sr. Specialist, Renewal Sales

ConcentrixMakati, Metro Manila, Philippines

3 days ago

Job description

Concentrix Makati, National Capital Region, Philippines

Overview

Imagine partnering with global technology leaders in a company that supports your professional growth, success, and community. We are looking for a Sr. Specialist, Renewal Sales to join our team. You will demonstrate the value and benefits of our client’s services through customer engagement, with a primary focus on selling or renewing contracts. You will report to a sales manager, have an assigned territory, and develop strong product or service knowledge to support customer questions and promote offerings. You will have access to world-class training opportunities to grow and enhance your skills and career.

You Have

4+ years of experience working in a customer service or sales capacity
Prior success in achieving personal and team sales quota / goals
Experience in high-volume calling
Experience learning new technology and data
Problem solving skills
Excellent knowledge of MS Office programs
Experience working with Salesforce.com or similar CRM
Experience or willingness to work from home

You Will

Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals / services, may offer up-sell opportunities

Provide accurate weekly / monthly / quarterly sales forecast

Mastery of product knowledge and technical understanding of services to assess client requirements

Initiate steps to help customer concerns / roadblocks prohibiting satisfaction or product usage

Manage external competitive pressures and handle objections to retain customers or win new customers

Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

Work with your team and management to provide a professional experience during all interactions with customers and prospects

Maintain the customer management system (CRM) to ensure all relevant data is captured

Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts

Our Benefits / Perks

HMO Benefit

Health Insurance

Paid Time off

Bereavement Leave

Life Insurance

Group Personal Accident Program

Employee Assistance Program

Rewards and recognition programs

Wellness Incentive Program

Learning and Development Programs

Location : Makati City (Ayala North Exchange), Philippines

Language Requirements : English (Required)

Employment type : Full-time

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Sales Specialist • Makati, Metro Manila, Philippines