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Call Center Agent - Non Voice Account

Sapient Solutions - SGSNovaliches, National Capital Region, PH

9 hours ago

Job description

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Non-Voice Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!

Responsibilities :

Respond to customer inquiries via chat, email, or messaging platforms in a timely manner
Assist with product or service-related concerns, order processing, and troubleshooting
Resolve customer issues efficiently while maintaining a professional and friendly tone
Document interactions accurately and follow up on pending concerns as needed
Meet performance targets for response time, resolution rate, and customer satisfaction

Qualifications :

High school diploma or equivalent

Computer literate and comfortable using multiple systems and tool

Strong written communication skills with attention to grammar and clarity

Proficient in typing and navigating multiple systems or chat platforms

Excellent reading comprehension and problem-solving abilities

Ability to manage multiple conversations in a fast-paced work environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!

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Call Center Agent • Novaliches, National Capital Region, PH