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Mon to Fri only - Call Center Agent - Non Voice Chat

Mon to Fri only - Call Center Agent - Non Voice Chat

Sapient Global ServicesNavotas, National Capital Region, PH
30+ days ago
Job description

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites!

Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!

Responsibilities :

  • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
  • Update and maintain accurate records of customer interactions, transactions, and order details in the system.
  • Stay updated on company policies, procedures, and services to provide accurate information to customers
  • Contribute to a positive and collaborative team environment.

Qualifications :

  • At least 18 years old and above
  • With good communication skills
  • At least conversant in the English language
  • Computer Literate
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

    • Our Awesome Benefits :

  • Fix weekends Off
  • Competitive Salary
  • Monthly Commissions
  • Pioneer, Non-voice, and Easy Accounts Available
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office
  • Paid leaves, OT & holiday pay
  • Government-mandated benefits & 13th-month pay
  • Fast-Track Career Growth for top performers
  • Retirement / Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

    • THIS IS FOR AN ONSITE WORK SET UP ONLY

    BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

    Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!

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    Call Center Agent • Navotas, National Capital Region, PH

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