Junior Collections Analyst (Hybrid) - Taguig

About the job Junior Collections Analyst (Hybrid) | Taguig

Shift / Region : EMEA

Requirements :

Strong English communication (spoken & written)

Multinational company experience preferred

Organized, analytical, good with deadlines

Strong MS Excel skills

B2B collections / credit control experience is a plus

Willing to work on rotating shifts (Hybrid setup)

Responsibilities :

Supporting Collections Activities : This includes tasks like monitoring accounts, following up on overdue invoices, and escalating issues to senior team members when necessary.

Report Generation and Maintenance : Junior Collections Analysts often create and update reports using tools like MS Excel to track key performance indicators (KPIs) and identify trends in collections performance.

Client Communication : They communicate professionally with clients, both orally and in writing, to address payment concerns, negotiate payment plans, and resolve billing discrepancies.

Data Analysis : They analyze customer accounts and payment patterns to identify potential risks and areas for improvement in the collection process.