Sales Supervisor

DUTIES AND RESPONSIBILITIES :

Responsible for leading a team of sales associates to achieve sales targets.

Key Responsibilities :

1. Manage a team of sales associates to ensure the effective completion of their duties and responsibilities.

2. Conduct daily operational assessments to ensure team growth and efficiency.

3. Monitor daily production and releases, providing regular updates on the team’s operational status.

4. Maintain strong client and employee engagement to ensure delivery of quality service.

5. Implement sales strategies and action plans aligned with company objectives.

6. Prepare and submit regular reports on team performance to the Immediate Superior.

7. Assist the Sales Team Leader in meeting targets. Acts as Officer-in-Charge in the absence of Sales Team Leader of if instructed by Management

8. Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution.

9. Perform other related duties and responsibilities as may be assigned.

Key Requirements :

1. Degree in Business Management, Sales or Marketing or other related course is a plus.

2. At least four (2) years of work-related experience in branch operations, in a managerial or supervisory capacity.

3. Work experience in a lending / financing company is an advantage but not required.

4. Should have technical marketing skills, relevant product and industry knowledge.

5. Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills.

6. Capable to solve amicably customer’s / client’s complaints.

7. Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical.

8. Willing to undergo two (2) weeks of training in Ortigas, Pasig.