Business Assistant

Job Description

Job Overview :

We’re looking for a highly organized and proactive Business Assistant to help manage short-term rental operations with precision and hospitality flair. You’ll be the go-to person for guest communications, booking coordination, and property management support. From handling calendars to keeping cleaning teams on schedule, you’ll make sure every stay runs like clockwork — all while supporting seamless administrative operations behind the scenes.

Key Responsibilities :

Manage property calendars and coordinate bookings across multiple rental platforms.

Respond promptly to guest inquiries, manage check-ins / check-outs, and resolve guest issues.

Coordinate cleaning schedules, maintenance tasks, and vendor communications.

Maintain accurate booking and availability records across systems.

Process invoices, manage accounts payable / receivable, and assist with bookkeeping.

Schedule appointments, manage executive calendars, and handle last-minute changes with agility.

Support the transition from spreadsheets to accounting software for better financial tracking.

Keep detailed records of guests, properties, and vendor contacts for operational efficiency.

Requirements

Qualifications :

Proven experience as an Executive Assistant, Property Manager Assistant, or in short-term rental operations.

Strong organizational and multitasking skills with excellent attention to detail.

Proficiency with booking platforms (e.g., Airbnb, VRBO) and calendar management tools.

Strong communication and problem-solving skills — especially under pressure.

Experience with bookkeeping or accounting tools is a plus.

Ability to manage multiple properties, vendors, and schedules efficiently.

A proactive, reliable, and guest-oriented mindset.

Benefits

Why Join Us?

• Healthy, supportive, and conducive work environment (Great Place to Work™ Certified for three consecutive years!)
• Work with an innovative company delivering cutting-edge solutions across multiple industries
• Lead a team in a fast-paced, high-growth environment
• Competitive salary with opportunities for career advancement
• Collaborative, forward-thinking work culture
• 21 leave credits plus all client-based holidays
• HMO coverage with dependent benefits
• Exposure to world-class leadership from both local and international supervisors

Ready to take your career to the next level? Apply now!

Requirements

Qualifications Strong communication and interpersonal skills Customer service or reservations experience preferred Ability to multitask and respond promptly to inquiries Organized and detail-oriented Proactive and solution-driven Key Responsibilities Manage and respond to inquiries promptly Answer customer questions about properties and availability Provide alternatives if initial choices don’t fit client needs. Schedule and coordinate property viewings Deliver excellent and efficient customer service