Role Summary
As a MDR Enhanced Threat Analyst, your primary role will be to perform security threat analysis of various malware and web attacks, tuning a customer wide event stream consisting of events from all major security platforms and working with customers to remediate security related issues based on operational needs.
Threat Analysis is focused on protecting our customers by providing exceptional information security services to include
Real-time threat analysisReference and apply Sophos internal and other Intelligence First point of contact for customer interactions; conducted in a professional manner with emphasis on customer satisfactionPoint of coordination and collaboration with Incident Response, Product Support and other roles within Sophos and the customer environmentProvide Advanced Intrusion Analysis
What You Will Do
- Review security-related events via cases and assess their risk and validity based on available telemetry from network, endpoint, and global threat intelligence information to provide customers with concise, detailed, and well-written incident reports, root causes identification, and remediation recommendations
- Provide customers with understandable context around their security environment and threats
- Interface with customers to address their issues, concerns, and questions, and drive to satisfactory closure any issues that impact the service and its value
- Work with customer and internal Sophos incident response teams to resolve ongoing intrusions, malware outbreaks, and other security incidents
- Use the Sophos platform to proactivity hunt for and investigate activity within the customer environment
- Review security-related events via investigations and assess their risk and validity based on available telemetry from network, endpoint, and global threat intelligence information to provide customers with concise, detailed, and well-written incident reports, root causes identification, and remediation recommendations
- Provide customers with understandable context around their security environment and threats
- Interface with customers to address their issues, concerns, and questions, and drive to satisfactory closure any issues that impact the service and its value
- Work with customer and internal Sophos incident response teams to resolve ongoing intrusions, malware outbreaks, and other security incidents
- Act as technical lead for the local Enhanced team :
- (A) participate in specific governance sessions
- (B) coordinate rollout of Enhanced level initiatives
- (C) prepare and maintain the roaster for the Enhanced team
What You Will Bring
At least 3 to 4 years of experience working in a SOC environment or computer security team in an IT environmentEndpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experienceExperience with threat huntingExperience administering and supporting Windows and Unix bases Operating Systems, including both workstations and serversKnowledge of common adversary tactics and techniques, , obfuscation, persistence, defense evasion, etc.Fundamental understanding of network traffic analysis including TCP / IP, routing, switching, protocols, etc.Strong understanding of Windows event log analysisExperience with basic Python scripts (reading and understanding)Working knowledge of incident response proceduresExcellent troubleshooting and analytical thinking skillsMust be able to thrive within a team environment as well as on an individual basisCustomer service-oriented with strong documentation and communication skillsPassion for all things information technology and information securityNatural curiosity and ability to learn new skills quicklyAbility to think outside the boxInnovative mindset and driven to contribute to a team providing a best-in-class cybersecurity serviceBachelors in Information Technology, Computer Science or a related field; or relevant commensurate work experienceWillingness to participate in rotating weekend and holiday coverage (our MDR service is 24x7x365)Desirable
Knowledge of MITRE ATT&CK frameworkExperience with enterprise information security data management - SIEM experienceExperience with CQL query constructionExperience with OS Query Programming and scripting skills - proficient knowledge of PowerShellAdvanced Cyber Security certifications (CompTIA, SANS)Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?
Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spiritEmployee-led diversity and inclusion networks that build community and provide education and advocacyAnnual charity and fundraising initiatives and volunteer days for employees to support local communitiesGlobal employee sustainability initiatives to reduce our environmental footprintGlobal fitness and trivia competitions to keep our bodies and minds sharpGlobal wellbeing days for employees to relax and rechargeMonthly wellbeing webinars and training to support employee health and wellbeing