Life Claims Supervisor

Ensures that the life claims benefits are paid out in accordance with existing Philippine life insurance laws and statute.

\ Assist in the resolution of complex claims cases and formulation of appropriate claims recommendation or decision where technical claims knowledge is required.

• Proactively manage and ensure timely resolution of customer and distributor claims-related issues including those raised in customer-specific Group Life platform
• Ensure that life claims-related communications being sent to the internal and external stakeholders are appropriate and timely. Assist in regular updates of claims communications templates to ensure robust and dynamic claims communications across all platforms.

Your Profile

• Proven experience in processing health insurance claims
• In-depth knowledge of group insurance claims processes and terminologies.
• Excellent communication, interpersonal and negotiation skills to liaise with internal and external stakeholders involved in the claims process.
• Strong understanding of data privacy, confidentiality, and compliance requirements within the insurance industry.
• Excellent written and oral communication skills with the ability to effectively articulate life insurance terms and conditions as well as the convey the reason for claims decision.

About AXA

A global leader in insurance and investments, AXA takes care of 103 million lives in 64 countries worldwide. We actively invest in pioneering and personalized solutions to meet your ever-changing needs and exceed your expectations. In the Philippines, we are in partnership with Metrobank, one of the country's strongest banks.

About the Entity

Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An.

AXA Philippines is one of the first to introduce bancassurance operations in the country, and is among the pioneers in the investment-linked insurance sector.

AXA now offers a complete range of products for all its customers’ insurance and financial protection needs, including savings and investments, health plans, income protection, and health coverage; and through its general insurance subsidiary Charter Ping An Insurance Corporation : fire, motor car, marine cargo, personal accident, bonds, casualty, and engineering insurance products.

AXA Philippines closed 2017 with billion in total premium income and billion in gross written premiums from Charter Ping An. Today, AXA has more than 4,000 financial advisers in 36 branches, and 700 financial executives in over 900 Metrobank and PSBank branches nationwide. Charter Ping An, on the other hand, has 22 branches nationwide and 2,007 agents.

AXA Philippines is a joint venture between the AXA Group, headquartered in France, and the Metrobank Group, one of the largest financial conglomerates in the Philippines.

The Metrobank Group is a conglomerate of industry-leading businesses that includes First Metro Investment Corporation, Metrobank Credit Cards, Federal Land, Toyota, and Manila Doctors Hospital. It was hailed Best Bank in the Philippines in 2010, 2011, and 2012 by Euromoney and recognized as the strongest bank in the Philippines by The Asian Banker in 2013. It is owned by the Ty Family whose major business interests include financial services, real estate development, power, and manufacturing.

What We Offer