Healthcare Technology Project Manager

This role is based in our offshore Global Business Center and plays a critical role in supporting key transformation projects led by onshore leadership in the United States. The Project Manager will be responsible for the end-to-end planning, execution, and delivery of medium to large-scale healthcare IT process optimization initiatives, ensuring alignment with strategic business goals. The ideal candidate will have experience working in onshore / offshore delivery models for a US company and demonstrate strong cross-cultural communication and collaboration skills.

• Manage a portfolio of IT projects and process optimization initiatives from initiation through delivery, ensuring adherence to scope, schedule, and budget.
• Collaborate with onshore leadership and cross-functional teams to define project objectives, deliverables, and success criteria.
• Coordinate offshore project teams, aligning resources and tasks to meet project milestones.
• Facilitate regular status meetings, risk assessments, and stakeholder updates.
• Utilize project management tools such as Smartsheet, Domo, and Microsoft Teams to track progress and report metrics.
• Document and standardize optimized processes for scalability and sustainability.
• Support change management efforts to ensure adoption of new processes.
• Develop clear and engaging communications to support project milestones and change initiatives.
• Create training materials and deliver training sessions to ensure successful implementation of new processes.
• Develop and design compelling PowerPoint presentations for executive and stakeholder engagement.
• Utilize Microsoft Excel for data analysis, reporting, and project tracking.
• Ensure compliance with enterprise project management standards and methodologies.
• Support process improvement initiatives and contribute to the development of best practices.

Qualification

Ability to read, analyze, and interpret complex documents and instructions. Ability to respond effectively to sensitive inquiries or complaints. Ability to clearly explain instructions in both written and oral media.

Basic mathematical ability including addition, subtraction, multiplication, and division. Use of MS Excel to aid in mathematical work.

Ability to read instructional bulletins and / or participate in training sessions then translate information provided into day-to-day work duties. Must be able to make sound decisions to support employees and consumers in a calm and timely manner. Must be able to interact with employees, outside agencies, external sources, and internal departments on a daily basis in a way that supports the company's mission and enhances the delivery and quality of services.