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Call Center Agent - Encoder - Nonvoice - Pure Chat based

Sapient Global ServicesCubao, National Capital Region, PH

7 days ago

Job description

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites!

Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!

Responsibilities :

Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
Update and maintain accurate records of customer interactions, transactions, and order details in the system.
Stay updated on company policies, procedures, and services to provide accurate information to customers
Contribute to a positive and collaborative team environment.

Qualifications :

At least 18 years old and above

With good communication skills

At least conversant in the English language

Computer Literate

Excellent problem-solving and decision-making abilities

Ability to thrive in a fast-paced and dynamic environment

Our Awesome Benefits :

Fix weekends Off

Competitive Salary

Monthly Commissions

Pioneer, Non-voice, and Easy Accounts Available

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits at the office

Paid leaves, OT & holiday pay

Government-mandated benefits & 13th-month pay

Fast-Track Career Growth for top performers

Retirement / Life Insurance for Qualified Staff

Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!

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Call Center Agent • Cubao, National Capital Region, PH

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