MS Dynamics F&O Support Consultant

Job Overview

• Handle incidents and service requests for CRM clients.
• Become a go-to resource for after implementation support.
• Translate technical specifications from the development team and relay it to the customer for them to understand.
• Align with offshore counterparts on ways of working and clients to be handled.
• Work on several customer accounts with various industries

Qualifications

• At least 5 years of experience in Microsoft Dynamics F&O as a functional/support Consultant

• Fluent in English (written and spoken)

• Able to translate business processes into functional flows.

• Great understanding on logistics side of business from order to delivery
• Willing to work on an EU shift and adjust accordingly to daylight savings.
• Able to communicate effectively towards client and team and explain technical details in layman’s terms.

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