Customer Care Advocate

Position Summary :

Perform complex transactions regarding claims and returns requests and process corresponding credits and / or denials. Work closely with other departments to resolve disputed claims or debits. Monitor system for outstanding deductions and process resolution.

Required Education / Experience / Skills :

• 4 Year College Degree
• Business degree / background, optional
• Customer Service Experience (optional)
• PC skills : PowerPoint, Word, Excel, Access, E-mail / Outlook, Internet / Intranet for business functions
• Above average spoken and written communication skills
• Ability to handle varying workloads

Major Responsibilities

Training Activities :

Travel : None

Language :  English

Shift : Night Shift

#LI-Hybrid

About Regal Rexnord

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments : Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.