Mandarin Finance Customer Support, BPO Company
J-K Network ServicesPasig City, Rizal, PH2 days ago
Job descriptionOpen to Filipino and Filipino-Chinese who can speak, read, and write / type in Mandarin and English. Open to high schools, Undergraduates, and Degree holders. Open to no related work experience. Having CSR experience is a big advantage. Having BPO experience is a big plus. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Ensure excellent customer service through quick and effective actions to solve the client’s issues. Keep every customer engaged with a direct and friendly touch. Handle sensitive customer data with utmost care and confidentiality. Paper Screening Online Application and Aspiring Minds (English SVAR) Recruitment Interview via Microsoft Teams Hallo AI Mandarin assessment Background Check of Client (needs a valid ID) Integrity Test from Client Client Interview Job Offer
Company Profiles : One of the world's largest BPO companies that provides customer care, technical support, and other services.
Position : Mandarin Finance Customer Support
Company Industry : BPO Company (Financial Services Account)
Work Location : Pasig City
Work Schedule : Shifting Schedule
Salary : Php 75,000
Work Set Up : Work On-site
BENEFITS :
- 13th Month Pay
- Leave Credits
- Government-Mandated Benefits
- Performance Bonus
- Other benefits to be discussed by the company
REQUIREMENTS OF THE JOB :
RESPONSIBILITIES OF THE JOB APPLICATION :
RECRUITMENT PROCESS
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Mandarin Customer Support • Pasig City, Rizal, PH