CPA

The AR Manager is responsible for overseeing the billing process and managing the collections function to ensure timely and accurate invoicing, receipt of payments, and the maintenance of healthy cash flow for the organization. This role requires strong organizational, financial, and communication skills to manage accounts receivable, resolve billing issues, and coordinate with clients and internal teams. The manager will also lead and mentor a team, ensuring efficiency in all billing and collections activities.

Key Responsibilities :

• Billing Oversight :
• Oversee the preparation and generation of accurate and timely invoices based on contract terms, agreements, or order forms.
• Ensure that all billing procedures are in compliance with company policies and relevant laws.
• Manage billing cycles (monthly, quarterly, etc.) and coordinate with other departments to ensure accuracy in invoicing.
• Monitor and review invoicing discrepancies, resolve billing issues, and escalate as needed to ensure minimal delays in revenue collection.
• Collections Management :
• Oversee the collections process, ensuring that payments are received in a timely manner and in accordance with company policies and contractual agreements.
• Monitor aging accounts receivable reports to track overdue payments and proactively engage with clients to collect outstanding balances.
• Develop and implement collection strategies to improve collections effectiveness and reduce outstanding balances.
• Negotiate payment terms and resolve issues related to disputed charges with clients.
• Team Leadership and Development :
• Lead, manage, and mentor the billing and collections team to ensure effective performance and professional growth.
• Provide training on billing software, processes, and best practices.
• Monitor team performance, set clear targets, and conduct regular performance reviews.
• Reporting and Documentation :
• Prepare and present regular reports to senior management on the status of accounts receivable, collection progress, and aging reports.
• Ensure accurate and up-to-date documentation of all communication with clients regarding billing and collections.
• Track and report on key performance metrics (KPIs) related to collections, aging accounts, and cash flow.
• Process Improvement and Compliance :
• Continuously assess and improve the billing and collections processes to increase efficiency, reduce errors, and improve customer satisfaction.
• Ensure that the billing and collections department complies with all applicable regulations, such as tax laws, industry standards, and company policies.
• Stay informed on industry best practices and recommend changes to systems or workflows to optimize operations.
• Client Relations :
• Maintain positive relationships with clients by providing excellent customer service and addressing any billing or payment inquiries.
• Work with the sales or customer service teams to resolve billing disputes or issues that may arise.
• Cash Flow Management :
• Collaborate with the finance team to ensure that cash flow is optimized, and financial targets related to accounts receivable are met.
• Ensure that all receivables are accurately recorded and reported.