AR Collections

Job description

Job Description

• Daily monitor the customer accounts in your assigned portfolio to identify invoices that are overdue, and coming due invoices, and reach out to customers to ask them about these invoices.
• Timely and accurately submit all customer specific documentation requirements to secure payment.
• Take proactive actions to encourage timely customer payments by sending statements to customers and developing a professional relationship with the customer’s AP team.
• Timely research all disputes / short payments / credits brought to your attention by the cash application team or by the customer.
• Timely act upon the resolution of identified customer disputes by either reaching out to order management, sales reps or tax team.
• Timely escalate the resolution of identified customer disputes for which you have not achieved traction, by following up with the senior collector or leadership.
• Daily update each account / invoice status and collection efforts in the collection tool.
• Work cooperatively with cash application team to resolve / properly apply any unapplied cash.
• Participate in ad hoc projects and prepare ad hoc analysis as required.

Qualifications

Salary : Php19,000.00 - Php27,000.00 per month

Ability to commute / relocate :

Experience :