Lead Conversion Specialist

Job Description

This is a remote position.

Schedule : Flexible working hours between 9 : 00 AM and 5 : 00 PM, Monday to Saturday (New Zealand Time – Wellington)

Total weekly hours : 20 hours

Our client is a thriving car detailing business in Wellington that has mastered digital marketing — generating 10–15 qualified leads daily through Facebook, Instagram, and Google ads. Known for their premium detailing packages (up to $1,000+), they’ve built a strong reputation for exceptional service and results.

You’ll be the first point of contact for warm leads — people who’ve already expressed interest in premium detailing services. This is not cold calling. Your role is to build trust, understand customer needs, and guide them toward booking their vehicle detailing appointments.

Responsibilities

Convert 10–15 warm leads per day into booked appointments

Build rapport and trust with prospects through professional, friendly phone conversations

Pre-qualify potential clients and understand their detailing needs

Present service options and pricing in a consultative, relationship-focused way

Schedule and coordinate appointments with the detailing team

Follow up with undecided prospects to close opportunities

Keep detailed records of lead interactions and conversions

Collaborate with the business owner to improve sales and conversion processes

Requirements

Excellent phone communication skills with a warm, professional tone

Natural ability to connect and build rapport quickly

Experience in appointment setting, customer service, or sales

Comfortable discussing premium, high-value services ($1,000+ packages)

Strong organization and follow-up skills

Reliable internet connection and quiet workspace for calls

Bonus : Experience in automotive, detailing, or service-based industries

Preferred : Familiarity with CRM systems and lead management tools

Why Join This Team?

Work exclusively with warm, qualified leads — no cold calling

Flexible part-time schedule during New Zealand business hours

Join a growing, successful business with consistent lead flow

Opportunity for expanded hours and responsibilities based on performance

Be part of a premium brand that values customer relationships

Independent Contractor Perks

Permanent work-from-home setup

Immediate hiring

ZR_29118_JOB

Requirements

Excellent phone communication skills with a warm, professional tone Natural ability to connect and build rapport quickly Experience in appointment setting, customer service, or sales Comfortable discussing premium, high-value services ($1,000+ packages) Strong organization and follow-up skills Reliable internet connection and quiet workspace for calls Bonus : Experience in automotive, detailing, or service-based industries Preferred : Familiarity with CRM systems and lead management tools