Location : Makati
Work Setup : Full onsite
Schedule : Monday to Friday | 8am-5pm
Qualifications
- Bachelors degree in Information Technology or a related discipline
- At least 5 years of experience in the IT sector , with a minimum of 3 years in IT Audit role specifically involving Information Security or Cybersecurity.
- Preferably completed the IRCA / CQI Lead Auditor Training for ISO 27001 and ISO 9001.
Primary Responsibilities :
Conducts and completes third-party audit processes.Facilitates assigned training programs and initiatives.Supports promotional efforts to introduce and expand the divisions services to clients.Provides guidance and mentorship to auditors who are under training or supervision.Secondary Responsibilities :
Carries out the end-to-end audit process, acting either as a team member or lead auditor, in compliance with KNOWLEDGE Global Procedures, ISO 17021-3 (QMS), ISO 17021-2 (EMS), ISO 19011, and internal company policies.Reviews client quality management systems through thorough document evaluation.Prepares audit plans and checklists for on-site assessments.Conducts on-site audits while strictly following approved protocols and standards.Compiles, finalizes, and submits audit documentation and reports.Addresses client inquiries and concerns regarding auditing standards within the auditors qualifications.Updates and customizes training materials when needed, and facilitates training sessions as directed by the Division Manager.Builds, manages, and nurtures client relationships within assigned accounts.Assists sales teams during client meetings or calls, as necessary.Provides coaching, supervision, and constructive feedback to auditors in training.Performs additional tasks aligned with departmental objectives or for personal / professional growth, as assigned by the direct supervisor.Reports non-conformities or findings during closing meetings, subject to lead auditor confirmation.Ensures audit documentation is properly finalized and client records (e.g., kick sheets) are kept up to date.Complies with company-wide and local policies, particularly those related to the Quality Management System.Upholds the highest ethical standards, consistent with the companys Code of Integrity.