Technical Support Representative

Great People make Schneider Electric a great company. Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative? Start making an IMPACT! The Role : Technical Support Representative What will you do?

• This role provides pre-sales or post-sales customer support for Schneider Electric's core product line and product
• Assist customers (through chat, email, and phone) including Electrical Distributors, End Users, Original Equipment Manufacturers (OEM), Consultants, and Contractors with contracts and software licenses. Seek a suitable solution or workaround that meets the needs of the customer.
• Collaborate with internal functions such as Marketing, Engineering, and Quality.
• Participate in company initiatives for revenue generation. Other tasks assigned by the supervisor. What’s in it for me?
• Global family leave
• Worldwide Employee Stock Ownership
• Flexible work arrangement
• On-site gym …and more! Who would be successful?
• This role requires proficiency with Windows Operating System.
• Bachelor's / College degree in Engineering. Preferred Electrical Engineering.
• Must have good verbal & written communication skills.
• Must be willing to work on a graveyard shift in Rosario, Cavite. Experience : Customer care, Technical support, Information Technology, or any computer-related experience. Critical Competencies : Communication skills, customer service, conflict resolution, comfort with the office environment, ability to work within a team, PC literacy, aptitude to learn new concepts and adapt to change quickly. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth + employees in + countries #1 on the Global World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.