Middle Customer Support Engineer (L2)PhilippinesCustomer Support.

ELEKSis looking for a Middle Customer Support Engineer (L2) in the Philippines.

ABOUT CLIENT

The Shared Support team is a specialized, advanced group that provides high-quality services to various small and midsize organizations worldwide. Our department’s culture prioritizes proactiveness, professionalism, transparency, continuous learning, flexibility, and respect. We aim to establish long-term relationships with our customers, offering dependable support and development practices to improve system reliability and adapt to evolving business needs.

REQUIREMENTS

• 2+ years of relevant experience
• Good understanding of computing concepts, hardware, and terminology
• Linux operating system administration
• Experience with cloud and virtualization (AWS or Azure)
• Previous monitoring and tools configuration experience (DataDog / New Relic / Azure monitoring / AWS cloud watch)
• Basic Network fault finding and diagnostics
• Basic Database administration
• Upper-Intermediate English (written and spoken)

RESPONSIBILITIES

WHAT YOU WILL GET WITH ELEKS

ABOUT

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.

Benefits

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