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Customer Service Representative (Insurance)

Customer Service Representative (Insurance)

ACCPRO InternationalQuezon City, National Capital Region, PH
27 days ago
Job description

CSR Insurance

QC SITE

Work Set-up : Onsite

Work Schedule : Nightshift / 2 days off (shifting)

DUTIES and RESPONSIBILITIES :

  • Excellent communication and phone skills, with an ability to think and react to situations confidently
  • Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
  • Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephone or written correspondence
  • Able to create a need and emphasize product / service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and / or reports for existing customers utilizing web based tools or proprietary software

QUALIFICATIONS :

  • Candidate must have at least 1 year BPO experience
  • Educational attainment : College Graduate with 1 year BPO exp or College Undergrad with 2 years BPO experience
  • Excellent Communication Skills
  • Must be willing to work onsite and be amenable to shifting schedules.
  • BENEFITS OFFERED :

  • Competitive compensation package with monthly performance incentives
  • Meal and other allowances
  • Medical coverage for employees and up to three qualified dependents
  • Dental coverage for employees
  • Skills enhancement through training and professional development programs
  • HMO coverage for up to three dependents, valid until age 80
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    Customer Service Representative • Quezon City, National Capital Region, PH