CSR Insurance
QC SITE
Work Set-up : Onsite
Work Schedule : Nightshift / 2 days off (shifting)
DUTIES and RESPONSIBILITIES :
- Excellent communication and phone skills, with an ability to think and react to situations confidently
- Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
- Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephone or written correspondence
- Able to create a need and emphasize product / service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and / or reports for existing customers utilizing web based tools or proprietary software
QUALIFICATIONS :
Candidate must have at least 1 year BPO experienceEducational attainment : College Graduate with 1 year BPO exp or College Undergrad with 2 years BPO experienceExcellent Communication SkillsMust be willing to work onsite and be amenable to shifting schedules.BENEFITS OFFERED :
Competitive compensation package with monthly performance incentivesMeal and other allowancesMedical coverage for employees and up to three qualified dependentsDental coverage for employeesSkills enhancement through training and professional development programsHMO coverage for up to three dependents, valid until age 80