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Global Demand Planner

Global Demand Planner

Innodata Inc., , Philippines, Philippines
2 days ago
Job description

Global Demand Planner – Innodata Inc.

The Global Demand Planner is responsible for end-to-end demand planning and resource forecasting to ensure operational excellence across all programs and projects. This role partners closely with Real-Time Analysts, Recruitment, and key business stakeholders to align capacity planning with business needs, while proactively addressing supply and demand fluctuations. The ideal candidate will bring a strong mix of analytical, communication, and leadership skills to drive effective workforce strategies and ensure resource readiness across multiple time zones and market locales.

Key Responsibilities

  • Develop and maintain detailed operational demand forecasts across multiple time horizons and aggregation levels.
  • Analyze historical data, identify demand trends, and create statistical models to predict future resource needs.
  • Review and incorporate business inputs and market intelligence to refine forecasts.
  • Partner with recruitment and vendor management teams to ensure resource pipelines align with demand forecasts.
  • Lead the scoping process for new initiatives to ensure accuracy in demand estimates and timelines.
  • Perform risk assessments and scenario planning for potential volume fluctuations and operational constraints.
  • Develop ramp-up / ramp-down plans and resource deployment strategies based on project lifecycle and workload.
  • Act as the liaison between workforce planning, recruitment, vendors, and business leadership.
  • Conduct regular demand planning and capacity review meetings with clients and internal stakeholders.
  • Communicate proactively regarding supply / demand gaps, forecast changes, and timeline updates.
  • Prepare and maintain reports on workforce capacity, hiring progress, financial costing, and project timelines.
  • Generate market locale summaries and performance dashboards to aid in strategic decision‑making.
  • Support the Supply Planning team in developing localized inventory / resource strategies.
  • Drive consensus between demand planners and operational teams to ensure cross‑functional alignment.
  • Monitor vendor FTE and crowd staffing levels to ensure optimal resource allocation.

Qualifications

  • Bachelor’s degree in Business, Operations Management, Supply Chain, or a related field (or equivalent experience).
  • 3–5+ years in workforce planning, demand forecasting, or capacity management roles.
  • Experience in high‑volume operations or outsourcing / vendor‑based environments is a plus.
  • Strong analytical skills and proficiency in tools such as Excel, Power BI, and workforce planning platforms.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Seniority level : Mid‑Senior level

    Employment type : Full‑time

    Job function : Supply Chain and Strategy / Planning

    Industries : Outsourcing and Offshoring Consulting and Technology, Information and Media

    Location : Manila, National Capital Region, Philippines

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