Helpdesk Support Specialist (Tech Support)Cartrack • Makati, Metro Manila, PH
Helpdesk Support Specialist (Tech Support)
Cartrack • Makati, Metro Manila, PH
30+ days ago
Job type
- Quick Apply
Job descriptionMinimum Higher Nitec / Diploma / Bachelor in Computer / Electronic Engineering / Telecommunication / Automotive Engineering or related discipline Preferably with at least 2 years of related experience Proficient in written and spoken English to handle customer queries Must have a pleasant personality with high levels of motivation and enthusiasm Ability to work independently and as part of a team Willingness to work outside regular business hours as required
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Helpdesk Support Specialist (Tech Support) to join our team. Our teams are collaborative, vibrant, fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Description :
- Troubleshoot and resolve technical issues related to hardware, software, and networking
- Install and configure hardware and software applications
- Monitor and maintain Cartrack application and systems to ensure their smooth functioning
- Collaborate with Global teams to implement and maintain IT projects
- Document technical procedures, user manuals, and FAQs
- Provide technical support for any IT related matters or issue
- Train users on the use of Cartrack applications and hardware
- Continuously update technical knowledge and skills
Requirements :
Create a job alert for this search
Support Specialist • Makati, Metro Manila, PH
Related jobs
The IT Helpdesk role encompasses overseeing and maintaining the client’s technology systems to ensure smooth operations.This includes troubleshooting and resolving tech-related is...Show more
WE’RE HIRING FOR AN IT HELPDESK TECHNICIAN AT PHILIPPINES!.Excis is a global IT support leader globally, driven by innovation and collaboration.
We’re looking for proactive IT Helpdesk Technician to...Show more
Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform troubleshooting through diagnostic techniques and pertinent questions.Determine the be...Show more
About the company Fast-track your career with the Marlee Talent Pool.We're not just matching you with your ideal roles but unlocking your long-term career potential.Marlee goes above and beyo...Show more
Why join ezyCollect In the time it takes you to read this job ad, our platform collects around $58,991.Since 2016, ezyCollect has been helping 1,200+ businesses reduce their overdue invoices by 43%...Show more
Technical Support Specialist
HireArchi • Metro Manila, Philippines
An MSP company located in Las Vegas, Nevada.Monday - Friday (Pacific Standard Time).Our parent company, Agilitec IT, is seeking a skilled Technical Support Specialist to join our growing managed se...Show more
Last updated: 30+ days ago • Promoted
IT Helpdesk Support (Onsite, Bulacan)
Kwanii • Bulacan, PH
Quick Apply
Last updated: 30+ days ago
Tech Support / Up to 30k Pay / Weekends Off
BPO Telesys Hub • Marikina, National Capital Region, PH
Respond to customer calls, emails, and chats for technical support.Diagnose and resolve hardware, software, and network issues.
Inform customers about product features and limitations.Share knowledg...Show more
Last updated: 30+ days ago • Promoted
Technical Support Specialist
TigerUx • BGC, Taguig, Bulacan, Philippines
Troubleshoot and escalate issues related to EV chargers.Communicate with customers and technicians via Five9 SoftPhone.Monitor equipment performance and escalate issues.
Follow up on open tickets wi...Show more
Last updated: 8 days ago • Promoted
Senior Technical Support Specialist
Cartrack • Makati, Metro Manila, Philippines
Cartrack is a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a.
Senior Technical Support Specialist.Our teams are collaborative,...Show more
Last updated: 30+ days ago • Promoted
Technical Support Specialist (BGC, Taguig)
TigerUX • Taguig, National Capital Region, PH
The Role : • Troubleshoot EV charger issues or escalate to manufacturers.Communicate with customers and technicians via Five9 SoftPhone.
Monitor equipment performance and uptime; escalate as needed.F...Show more
Last updated: 23 days ago • Promoted
IT Helpdesk
Nityo Infotech • Makati, National Capital Region, PH
Salary : 22,000 - Location : Makati City - Set up : Full Onsite - Schedule : Dayshift (M-F) QUALIFICATIONS : - At least 1 year experience as an IT Helpdesk, Technical Support or IT Service desk - Grad...Show more
Last updated: 4 days ago • Promoted
Level 3 IT Helpdesk Support Agent
STAFFVIRTUAL • Manila, Metro Manila, Philippines
Job Title : L3 IT Helpdesk Support Agent .We are seeking a proactive and customer-focused Helpdesk Technician to join our IT.
This role is responsible for providing first / second-level tech...Show more
Last updated: 30+ days ago
IT Helpdesk Technician L1 PH
Excis Compliance ltd • Quezon City CPO, 00, ph
Quick Apply
Last updated: 8 hours ago • New!
IT Helpdesk Specialist
Questronix Corporation • Ortigas Center, Metro Manila, PH
Quick Apply
Last updated: 30+ days ago
People Helpdesk Support
Marlee • Makati, PH
Quick Apply
Last updated: 30+ days ago
Technical Support Specialist Voice Account
METACOM • Makati City, National Capital Region, PH
Join our Technical Support team as a Customer Service Agent.Provide voice support to customers by addressing technical issues and guiding them through troubleshooting.
Candidates must have completed...Show more
Last updated: 30+ days ago • Promoted
L2 Helpdesk Specialist (MSP / Multiple Clients Background)
STAFFVIRTUAL • Manila, Metro Manila, Philippines
JOB TITLE : L2 Helpdesk Specialist.Provide frontline support for both hardware and software issues via telephone or remote assistance in a timely manner.
Root cause analysis for end user problems.Esc...Show more
Last updated: 30+ days ago • Promoted
Technical Support Specialist
TigerUX • BGC, Taguig, National Capital Region, PH
Responsibilities : • Troubleshoot EV charger issues or escalate to manufacturers.Communicate with customers and technicians via Five9 SoftPhone.
Monitor equipment performance and uptime; escalate as ...Show more
Last updated: 2 days ago • Promoted
L2 Helpdesk Specialist (MSP / Multiple ClientsBackground)
STAFFVIRTUAL • Manila, Metro Manila, Philippines
JOB TITLE : L2 Helpdesk Specialist.Provide frontline support for both hardware and software issues via telephone or remote assistance in a timely manner.
Root cause analysis for end user problems.Esc...Show more
Last updated: 30+ days ago • Promoted
Technical Support Specialist (Hybrid)
TigerUX • Taguig, National Capital Region, PH
The Role : • Troubleshoot EV charger issues or escalate to manufacturers.Communicate with customers and technicians via Five9 SoftPhone.
Monitor equipment performance and uptime; escalate as needed.F...Show more
Last updated: 30+ days ago • Promoted
Technical Support Specialist (Taguig)
TigerUX • Taguig, Negros Oriental, PH
TECHNICAL SUPPORT SPECIALIST (HYBRID | TAGUIG) Responsibilities : • Troubleshoot EV charger issues or escalate to manufacturers.
Communicate with customers and technicians via Five9 SoftPhone.Track ...Show more
Last updated: 13 days ago • Promoted
Technical Customer Support Specialist
ezyCollect • Makati, Metro Manila, PH
Quick Apply
Last updated: 30+ days ago