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Health Care account - Customer Support

BPO Sapient SolutionsOrtigas, National Capital Region, PH

30+ days ago

Job description

Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Healthcare Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities :

Assist patients with inquiries about insurance coverage, benefits, and medical billing
Schedule, confirm, or modify medical appointments and procedures
Provide information on healthcare providers, clinics, and available services
Handle concerns related to claims, authorizations, and payment processing
Ensure compliance with privacy regulations (e.g., HIPAA) and maintain patient confidentiality

Qualifications :

High school diploma or equivalent

Strong communication skills with empathy and professionalism

Basic knowledge of healthcare terminology and confidentiality standards (e.g., HIPAA)

Computer literate with accurate data entry and system navigation skills

Ability to handle sensitive patient concerns in a fast-paced, compliance-driven environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!

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Health Care Account Customer Support • Ortigas, National Capital Region, PH