German Speaking Customer Support (Temporary Work from Home)

BENEFITS : 13th Month Pay
2 weeks paid Holiday Leave
1 week paid sick leave JOB DETAILS : Company Profile: This is the leading provider of quality and excellent management solutions around the globe, with their growing demands they are recognized as the top provider of innovative and efficient services to over 115 countries worldwide.

Position: German Speaking Customer Support
Industry: Lifestyle Management Company
Location: Makati City
Salary: Negotiable
Schedule: Shifting with 2 days off per week
Work Setup: Temporary Work from Home setup until further notice

Requirements:
Filipino National that can speak, read and write German
Must have B2 level Certificate in German Language
Open for High School and Undergraduate
Customer Service background in a BPO Company is required
Experience working in event or Travel Agency is an advantage

Responsibilities:
Serve as the main point of contact for German speaking clients
Provide excellent customers service experience to clients
Attend to client’s preferences and assist them through ticket bookings, venue reservations and organizing events
Prioritize the client’s preferences, goal, budget in order to build a plan for the event
Coordinating with clients to discuss about the event
Supervising the set up of the event

Recruitment Process: (1 Day Hiring Process)
Initial Interview
Language assessment
Type Writing Exam (In English and Foreign language)
Final Interview with Hiring Manager – English
Job offer