Infrastructure and IT Security Operations Center Lead

Position Overview

The Infrastructure and Security Operations Center Lead will oversee the local infrastructure and information security teams in Manila, working closely with global functional chapter leads in a matrix organization. This role is responsible for driving team engagement and performance, ensuring operational excellence, strategic alignment, and continual improvement across functional chapters such as Network, Windows / Linux, Database, Middleware, End User Services, Identity and Access Management, and Project Management. The Center Lead will collaborate with regional and global infrastructure chapter leads to develop the local workforce, drive team performance, and shape the center’s evolution and strategy.

Key Responsibilities

Leadership & Team Management

• Manage and mentor the Manila infrastructure and security teams, fostering a collaborative and high-performance culture in partnership with global chapter leads.
• Ensure teams have the necessary resources, skills, and support to meet objectives.

Operational Oversight

Strategic Planning & Execution

Service Improvement

Stakeholder Engagement

Technical Expertise

Vendor Management

Compliance & Security

Budgeting & Cost Control

Requirements